C
Process map of Training?
Hello all again. We have been through our phase 1 assessment audit of ISO9001:2000 in July 2003. Our phase 2 cert. audit is Aug. 11, 2003.
During the closing meeting the auditor mentioned that my original go at the process map with interactions was excellent. But he had a few comments (funny how they always start off with a compliment
). He gave me a chart of what processes this registrar expects to see mapped out under MOP's (management oriented processes), SOP's (support...) and COP's (customer...). Under the SOP's he has listed "Training"!
I am not sure what inputs or the outputs for said process are.
Does anyone have any idea that may help me.
I also had to re-do the entire process map (the one that started out as excellent) because I had too much detail originally.
Signed,
frustrated in Michigan
Hello all again. We have been through our phase 1 assessment audit of ISO9001:2000 in July 2003. Our phase 2 cert. audit is Aug. 11, 2003.
During the closing meeting the auditor mentioned that my original go at the process map with interactions was excellent. But he had a few comments (funny how they always start off with a compliment
I am not sure what inputs or the outputs for said process are.

Does anyone have any idea that may help me.
I also had to re-do the entire process map (the one that started out as excellent) because I had too much detail originally.
Signed,
frustrated in Michigan