We train on our QMS system which mirrors ISO 9002. Most of our training is ojt and formal classroom training. Training is very important for the job required and also the old saying "knowlwdge is power". In most world class companies provide on the average 40 hours of training per year per person. Mark you will need to train the people who you have determined that needs to know on any changes to your QMS, which is what you probably do anyway. How you do the training is up to you. Depending on your people it could be a memo that is read, signed and returned. What do your QMS require of you for training (element 17).
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