I'm thinking that we are mixing some stuff here, and that's why the discussion is a little difficult.
The OP questioned about training and job descriptions.
Training is related to competence, it's one of the ways to give and demonstrate competence to people.
Job descriptions have nothing to with with showing competence. Job descriptions only show what people is expected to do, not why they are competent to do it.
So, if you think it's important to have job descriptions for everyone, great, do it for everyone. But I still think it's a business need, not a QMS need.
In the case of the QMS, having and showing competence is important. It's also important to have competent people in all levels.
However (and this is the focus of my original comment), for a standard such as ISO 9001, it does not make sense to expect that all competence requirements for all people in the organization are evaluated during an audit. so, from the standpoint of a standard, for external evaluation purposes, it makes sense to focus on people who affect product/services/customer satisfaction. If you want to include competence requirements for everyone, it's your business need/problem.
The OP questioned about training and job descriptions.
Training is related to competence, it's one of the ways to give and demonstrate competence to people.
Job descriptions have nothing to with with showing competence. Job descriptions only show what people is expected to do, not why they are competent to do it.
So, if you think it's important to have job descriptions for everyone, great, do it for everyone. But I still think it's a business need, not a QMS need.
In the case of the QMS, having and showing competence is important. It's also important to have competent people in all levels.
However (and this is the focus of my original comment), for a standard such as ISO 9001, it does not make sense to expect that all competence requirements for all people in the organization are evaluated during an audit. so, from the standpoint of a standard, for external evaluation purposes, it makes sense to focus on people who affect product/services/customer satisfaction. If you want to include competence requirements for everyone, it's your business need/problem.
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