Transportation - Outsourcing or support service?

#1
Why does the new standard refer to transportation as a form of a support service versus an outsourced processes? Some may say that transportation is not a process, but they are planning and scheduling loads, determining how to best ship, etc., What are your thoughts?:bonk:
 
Elsmar Forum Sponsor
A

Anton Ovsianko

#2
Dear QSE,

Why not refer to transportation as you like in your QAS? you are free in this respect.
And if you are writing standard you just have to hang labels at different concepts. But reality is complicated. For many organizations it might be right and easier to refer to transportation as an outsourced process. Others prefer to refer to it as a support service.

By the way - what is the difference between the two? :) :ko:

Anton
 
#3
Don't forget internal stuff

Remember, that all processes (including outsourced as per 4.1). The transportation processes may be either internal or external. Examples of internal transportation processes include material handling and forklift operations. These too, need to be controlled.
 
#4
My concern is that if our company considers transportation as a support service, where is the requirement in the standard to ensure control over these support services. It is not stated, but we are to assume that any service that supports your operation must have some type of control extended in order to preserve the integrity of the product. Thus meaning, in transportation, is there a requirement to track or account for damaged loads that will affect customer satisfaction and perception. I'm sure its implied in the standard, but i'm just surprised that it's listed as a support service and not an ouutsourced process. Thx:D
 
#5
Control over support

There are two places in 4.1, the standard says:
"Where the organization chooses to outsource any process that affects product conformity with requirements, the organization shall ensure control over such processes. Control of such processes shall be identified within the quality management system.”
Okay, this covers all outsourced processes (including transportation). Not only must you control them, you must also identify the control

On the transportation side (either internal, or external):
Clause 6.3 requires your transportation services to be determined, provided and maintained to achieve product conformity.
Clause 7.5.5 states we must preserve the conformity of product during handling packaging and storage.

Once again, these clauses apply to if you move the stuff yourself in the plant, or if you use a common carrier to move the stuff to you customer.
 
Thread starter Similar threads Forum Replies Date
I ISO 2233:2000 Question - Medical Device Shipping/Transportation Validation Other ISO and International Standards and European Regulations 1
T Transportation - External Service Provider ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
C Liquid Food Grade Transportation Requirements Supply Chain Security Management Systems 1
E How to make a Product Requirement Document for a Transportation Company Service Industry Specific Topics 6
A Transportation Requirements for Contaminated Medical Devices ISO 13485:2016 - Medical Device Quality Management Systems 5
S Auditing Transportation/Logistics to TS 16949 Requirements Quality Manager and Management Related Issues 3
B Label CLP & Transportation of Dangerous Goods RoHS, REACH, ELV, IMDS and Restricted Substances 2
P Transportation of Food & Non-Food Products Together Food Safety - ISO 22000, HACCP (21 CFR 120) 6
M Example needed for Packing / Dispatch / Transportation FMEA Lean in Manufacturing and Service Industries 2
T Transportation of Class III Sterile Implants - Sterile Filler (Hyaluronic Acid) EU Medical Device Regulations 1
K Li Ion battery for medical device: transportation safety Other Medical Device Related Standards 2
A Redo my Transportation Testing when we make changes? Other Medical Device Regulations World-Wide 3
L Hospital Laboratory IVD (In Vitro Diagnostic) Transportation Classification in Brazil Other Medical Device Regulations World-Wide 2
T Medical Device Transportation Regulations Other Medical Device Related Standards 3
M Food Transportation the Weakest Link? Mixing cargo in food trucks Food Safety - ISO 22000, HACCP (21 CFR 120) 0
F Ford Q1 Certification for transportation company Customer and Company Specific Requirements 1
S Nylon Moisture Content - Transportation and Seasonal Effects Manufacturing and Related Processes 3
D Do Freight Carriers or Transportation Companies need to be an Approved Supplier? Supplier Quality Assurance and other Supplier Issues 14
S Warehousing and Transportation of Bottled Water Food Safety - ISO 22000, HACCP (21 CFR 120) 5
Michael Malis Blood Temperature Monitoring for Transportation General Measurement Device and Calibration Topics 2
G Transportation Consultancy that produces reports and drawings - Document Control ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
R ASTM B633 Zinc Plating Specification - Transportation of parts by boat to China Manufacturing and Related Processes 1
Stijloor Global Standard for Reporting Transportation Damage Now Available ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 0
B Delivery Transportation - Asking about outsourced process clause 4.1 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
C Product Stewardship Publically Available - RC14001 in Transportation Industry Miscellaneous Environmental Standards and EMS Related Discussions 2
lilybef A standard that gives requirements for medical device transportation studies? Other ISO and International Standards and European Regulations 6
D How to phrase transportation contract requirements for EMS? Miscellaneous Environmental Standards and EMS Related Discussions 3
B Approved Supplier List for Transportation (Trucking) and other Services IATF 16949 - Automotive Quality Systems Standard 5
C RC14001 in Transportation (the trucking industry) Miscellaneous Environmental Standards and EMS Related Discussions 6
Gert Sorensen How to test transportation to and from sterilization plant? Misc. Quality Assurance and Business Systems Related Topics 7
K Transportation procedure issues - Scanned invoice in the procedure? Document Control Systems, Procedures, Forms and Templates 8
A Help: Implementing ISO in a Freight (Transportation) Company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
P Transportation Company Quality Manual Quality Management System (QMS) Manuals 1
C ISO 9001 - Monitoring and measurement of product - What is product in Transportation ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
C 7.5.2 Validation of processes - Special Processes - Transportation Service Industry ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
Marc ISO 14001 in Transportation (Truck) - Small to Medium Transportation Miscellaneous Environmental Standards and EMS Related Discussions 36
Marc Ford Transportation Suppliers Customer and Company Specific Requirements 6
M ISO 9001 Truck Transportation Position (Job) Description Career and Occupation Discussions 1
R IATF 16949 - Outsourcing of internal audits Internal Auditing 10
S ISO 45001 and outsourcing the transporation of products Occupational Health & Safety Management Standards 3
A Sample Agreement available for Outsourcing Medical Device Design activity? ISO 13485:2016 - Medical Device Quality Management Systems 1
G QMS requirements for legal manufacturer when outsourcing manufacturing process Other Medical Device Regulations World-Wide 25
B ISO 50001 Interpretation of section 3.3.9 (Outsourcing) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
M Supplier Management outsourcing - Business idea Supplier Quality Assurance and other Supplier Issues 8
S Outsourcing manufacturing - Who controls the suppliers of parts to the CMO? ISO 13485:2016 - Medical Device Quality Management Systems 2
M Outsourcing and internal controls Internal Auditing 1
B Outsourcing process design (8.3.3) IATF 16949 - Automotive Quality Systems Standard 1
T ISO 13485 for software outsourcing company ISO 13485:2016 - Medical Device Quality Management Systems 7
G Outsourcing Processes within the Same Company (ISO 13485) Quality Manager and Management Related Issues 4
smryan Compliance Officer Outsourcing? RoHS, REACH, ELV, GADSL, IECSC Other ISO and International Standards and European Regulations 5

Similar threads

Top Bottom