TREND Identification - Good (and simple) procedure or process to identify and track

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wilsonmm

#1
Does anyone have a good (and simple) procedure or process to identify and track negative trends? I regret to say my method has always been just knowing what problems were being identified in inspections, and knowing when a particular problem was being identified at a more than normal rate. However, I now need a process to do this any hope someone has some suggestions other than a data entry monster that takes more time to maintain that benefits yielded. :thanx:
 
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Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#2
Need more details. What is the product / process? What are you looking at? Length? Visual?
 
W

wilsonmm

#3
Thanks for the reply Marc.

What I inspect is an operation and maintenance contract. I'm making sure equipment works as it should, is scheduled for preventive maintenance properly, and general maintenance (buildings, grounds, general housekeeping) is being performed. Inspections also focus on drawings (As-Built, PIPR) files, test equipment (mostly calibration), safety (OSHA regs), property control, corrosion control (salt air of Florida), security (military contract), environmental (EPA, 40 CFR), occupational health, and vehicle maintenance.

Normal procedure is I inspect, generate a written report of findings to a group, they fix the problems and issue a response of corrective actions to findings, the response is reviewed for acceptability, filed, and on to the next one.

What I need is a procedure or method that would tell me if a particular finding is being repeated over and over by numerous locations, or if a problem is being repeated in subsequent inspections of the same group. The only way I have now is my own mental recall of what findings have been, or to go back and read past reports (which in a 1-man QA effort, of about 100 sites, spread over 4 counties is about impossible). I was just wondering if anyone has a method or process that can track things and "show" trends, that isn't a "data entry monster."

And after reading all this I'm asking for, a set of winning lotto numbers should be easy second request :yes: !
 

Steve Prevette

Deming Disciple
Staff member
Super Moderator
#4
Actually, I think the process as evolved at Hanford works quite well. It is basically SPC, as modified from an old Department of Energy standard, and Acheson Duncan's Quality Control and Industrial Statistics. Please see http://www.hanford.gov/safety/vpp/trend.htm

One new thing is that I have incorporated color coding. I published an article in ASQ's Quality Progress last month (copyrighted by ASQ, so I can not reprint here). However, I have done some further modifications in the past year since the article was written, and have attached the one page idea sheet here.
 

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wilsonmm

#5
Steve,

This is GREAT stuff! If an answer doesn't exist in this there may not be one. I do appreciate it. :thanks:
 
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