S
Sam
Valeri said:The definitions appear in the "Exploring ISO/TS 16949:2002" an ActionLine Special Edition. If you are a member of AIAG, it's free - if not it's $50.00. They get you coming and going!
Here are the other 2 they defined: Quality System Audit - The intent of this audit is to determine whether the overall system is effective. The auditor ensures the organization is moving toward its goals and objectives and that customer satisfaction metrics are satisfied. Process Audit - The process audit performs a "deep dive" into how each process actually works. This audit verifies the process is being followed.
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It's difficult to keep up with the changes. There are even different definitions in their implementation document.
And speaking of changes; the guidance document has been revised. Check out the Errata sheet.