S
Shawn
Hello all,
My Issue: We have received 2 CARs during surv. audits for not issuing internal CARs for what we call "quality daily observations", which are findings by our quality inspectors that range from material being out of spec. to forms not being filled out correctly and everything in between. Now, if I were to issue an internal CAR for every daily observation it could be as many as 15 or more in one day, but typically around 5-10. I know the TS clause 8.5.2 states "...shall take action to eliminate the cause of nonconformities to prevent recurrence..." but what is the definition of "nonconformities" in that clause? Does it apply only to nonconformities against TS clauses or does it include CSRs, Internal requirements, etc. (I'm sure it applies to all of the above but I have to ask)? This is a struggle for me, I'm sure most of you have problems getting CARs replied to like I do, so I don't want to, and don't see it as constructive to, issue a CAR for each daily observation unless the finding would have caused our customer to receive nonconforming product. I hope I am making sense here and have included enough info for you.
Thanks to everyone who shares their wealth of knowledge so those of us coming up can benefit from it.
Shawn
My Issue: We have received 2 CARs during surv. audits for not issuing internal CARs for what we call "quality daily observations", which are findings by our quality inspectors that range from material being out of spec. to forms not being filled out correctly and everything in between. Now, if I were to issue an internal CAR for every daily observation it could be as many as 15 or more in one day, but typically around 5-10. I know the TS clause 8.5.2 states "...shall take action to eliminate the cause of nonconformities to prevent recurrence..." but what is the definition of "nonconformities" in that clause? Does it apply only to nonconformities against TS clauses or does it include CSRs, Internal requirements, etc. (I'm sure it applies to all of the above but I have to ask)? This is a struggle for me, I'm sure most of you have problems getting CARs replied to like I do, so I don't want to, and don't see it as constructive to, issue a CAR for each daily observation unless the finding would have caused our customer to receive nonconforming product. I hope I am making sense here and have included enough info for you.
Thanks to everyone who shares their wealth of knowledge so those of us coming up can benefit from it.
Shawn