Helmut Jilling
Auditor / Consultant
I would definitely challenge the NC. If you have an approved PPAP that does not include the lab documentation the auditor was looking for, that's direct evidence that the statement "The product approval process is not conducted as required by customers." is wrong. There are many instances where elements are not applicable to a given PPAP, even when the submission level is 3.
The lab scope document is part of a level 3 submission, if you follow the blue PPAP book. The issue would not be that the c of c came from an ISO company...in that regard the auditor was incorrect. Rather, that a C of C is not sufficient too address the PPAP requirement. It states that a lab scope is also required.