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Hello all,
I have learned a great deal by visiting the forums over the past 3-4 years, but have never posted here. I am now at a loss and would like some opinions.
We recently had our first TS surveillance audit after being certified and recieved a CAR for not having "all process on all shifts" in the internal audit schedule (actually the CAR was just for 3rd shift being left off, but the whole discussion was based on our disagreement of the interpretations and that sparked me to add "all processess on all shifts" to my schedule which doubled it). My interpretation of 8.2.2.4 is that all processes are to be audited (which they were all on the schedule) and all activites and all shifts. Internal auditing is a sampling of the QMS, which in my eyes you would do a sampling on all shifts and not necessarily all processes on all shifts. The processes don't change from one shift to another, so why would I need to audit the same process 3 times within the annual schedule, unless of course there is problems in that area? The interpretations don't outline this, and our auditor said that this was the way that all the auditors have chosen to look at it (all processes on all shifts). I can see his point to a certain extent, but I also believe I could be correct. How can we manage a quality system that meets the TS requirements if they are subject to different interpretations and no "authority" to appeal too (other than contesting the CAR)? I am not frustrated or angry, rather concerned that my best efforts will at some point be washed away by other's interpretations.
Any insight you may have would be helpful. And thank you to everyone for the help and knowledge I have gained from reading your posts over the years.
I have learned a great deal by visiting the forums over the past 3-4 years, but have never posted here. I am now at a loss and would like some opinions.
We recently had our first TS surveillance audit after being certified and recieved a CAR for not having "all process on all shifts" in the internal audit schedule (actually the CAR was just for 3rd shift being left off, but the whole discussion was based on our disagreement of the interpretations and that sparked me to add "all processess on all shifts" to my schedule which doubled it). My interpretation of 8.2.2.4 is that all processes are to be audited (which they were all on the schedule) and all activites and all shifts. Internal auditing is a sampling of the QMS, which in my eyes you would do a sampling on all shifts and not necessarily all processes on all shifts. The processes don't change from one shift to another, so why would I need to audit the same process 3 times within the annual schedule, unless of course there is problems in that area? The interpretations don't outline this, and our auditor said that this was the way that all the auditors have chosen to look at it (all processes on all shifts). I can see his point to a certain extent, but I also believe I could be correct. How can we manage a quality system that meets the TS requirements if they are subject to different interpretations and no "authority" to appeal too (other than contesting the CAR)? I am not frustrated or angry, rather concerned that my best efforts will at some point be washed away by other's interpretations.
Any insight you may have would be helpful. And thank you to everyone for the help and knowledge I have gained from reading your posts over the years.