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TS 16949 Major CA Close Out Visit - What can the auditor look at?

T

The Moose

#1
Hi,

Did a quick check and didn't see any other threads covering this.

I have an upcoming close out visit with respect to 2 Major N/C's I received during a TS surveillance audit (a witnessed audit at that). I'm fully aware of the CA close out process and timescales (sadly this isn't my first experience of the process), however my question relates to an off hand comment made by the auditor after the closing meeting that he wanted to follow up some points the next time he was up (i.e. at CA close out visit).

Can an auditor look at something he wants to follow up from the surveillance audit at a corrective action close out review? or am I within my rights to limit his visit only to the areas covered by the CA. I dont actually have an issue with him looking at the process involved if he has sufficient time, however I would like to know where I stand on the point in principle

Thanks for your help

Mark
 
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qusys

Trusted Information Resource
#2
Re: TS Major CA Close Out Visit - What can the auditor look at?

Hi,

Did a quick check and didn't see any other threads covering this.

I have an upcoming close out visit with respect to 2 Major N/C's I received during a TS surveillance audit (a witnessed audit at that). I'm fully aware of the CA close out process and timescales (sadly this isn't my first experience of the process), however my question relates to an off hand comment made by the auditor after the closing meeting that he wanted to follow up some points the next time he was up (i.e. at CA close out visit).

Can an auditor look at something he wants to follow up from the surveillance audit at a corrective action close out review? or am I within my rights to limit his visit only to the areas covered by the CA. I dont actually have an issue with him looking at the process involved if he has sufficient time, however I would like to know where I stand on the point in principle

Thanks for your help

Mark
Hi Mark,
based upon these two major NC I think that the certificate is in probation for this period up to closure of the two NC in the next probation audit.
The CB auditor will follow up on the corrective action process that you have put in place to fix the NCc. He usually look at the definition of the route cause, then corrective action and eventually preventive action.
Pls, be ready to show him /her evidences.
I also advice you to have an action plan ready ( with Project mgmt approach with due date and owner for tasks/activities) if you do not have sufficient evidence to show data for these two major NC.
General speaking, the scope of the probation audit is to see the action for major NC. If you also have some minor, he can check for status and how the plans are proceeding. However the CB auditor will send you an agend where he will report the items to be discussed and the times.
Can we know the two major? What have been the problems?:bigwave:
 
T

The Moose

#3
Re: TS Major CA Close Out Visit - What can the auditor look at?

Thansk Gusys,

All in all there were 7 CA, 2 Major, 5 Minor and all are on track

Majors were for:

Effectiveness of preventive maintenance program - We had a Engineer leave and sourcing a suitable replacement was proving difficult, this combined with a lot of installation work resulted in the program slipping quite severely

Effectiveness of PFMEA process - Baseline PFMEA had not been updated and this had carried through into product specific FMEA's, there was also a issue over the initiation point of FMEA's. The AIAG guidance of a soon as possible and prior to tooling purchase, however for our business where the customer often purchases the tooling this is just not practicable

Thanks again

Mark
 

qusys

Trusted Information Resource
#4
Re: TS Major CA Close Out Visit - What can the auditor look at?

Thansk Gusys,

All in all there were 7 CA, 2 Major, 5 Minor and all are on track

Majors were for:

Effectiveness of preventive maintenance program - We had a Engineer leave and sourcing a suitable replacement was proving difficult, this combined with a lot of installation work resulted in the program slipping quite severely

Effectiveness of PFMEA process - Baseline PFMEA had not been updated and this had carried through into product specific FMEA's, there was also a issue over the initiation point of FMEA's. The AIAG guidance of a soon as possible and prior to tooling purchase, however for our business where the customer often purchases the tooling this is just not practicable

Thanks again

Mark
Thks Mark.
Based upon what you said I confirm he will want to see at root cause identification , corrective action and action plan.
It could also be interesting to see how you responded to them.

Did you introduce the concept and the application of Project mgmt for the first?
For the second, did you apply APQP methodology?:bigwave:
 
Last edited:
#5
Can an auditor look at something he wants to follow up from the surveillance audit at a corrective action close out review? or am I within my rights to limit his visit only to the areas covered by the CA. I dont actually have an issue with him looking at the process involved if he has sufficient time, however I would like to know where I stand on the point in principle

Thanks for your help

Mark
Hello Mark:
In my experience of doing CB audits and watching quite a few too, the auditor will have a plan to do a regular surveillance audit - at least that's been my experience. Usual stuff - changes to the system since last time, management review if conducted, internal audits, corrective actions (not just the majors) and customer feedback/scorecard kinds of thing. They will, obviously, want to see what you did for the majors and minors. If this doesn't take up all the time, then they will look at the other parts of the system, per their usual plan.
 
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