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Dave Johnson
process interactions
First post, so don't know if this will get through. I've been brousing here for a month now. All of you have been VERY helpful!! Thanks!!!
Hello dbzmzn!
I agree with Mr Morrow, but be sure to include ALL your processes, not just the manufacturing flowcharts. (Employee Motivation, how you determine customer satisfaction, and the other requirements of the standard).
By the way, I'm trying to figure out the best way to do this myself. I've tried a cross-functional flowchart, a responsibility matrix, and written descriptions (similar to a written procedure) to describe our processes (for a design responsible company employing 150 people). They all have their good and bad points, as far as explaning the processes. What have all of you found to be the best?
First post, so don't know if this will get through. I've been brousing here for a month now. All of you have been VERY helpful!! Thanks!!!
Hello dbzmzn!
I agree with Mr Morrow, but be sure to include ALL your processes, not just the manufacturing flowcharts. (Employee Motivation, how you determine customer satisfaction, and the other requirements of the standard).
By the way, I'm trying to figure out the best way to do this myself. I've tried a cross-functional flowchart, a responsibility matrix, and written descriptions (similar to a written procedure) to describe our processes (for a design responsible company employing 150 people). They all have their good and bad points, as far as explaning the processes. What have all of you found to be the best?