TS 16949 Registrar Audit Failure Modes

LUV-d-4UM

Quite Involved in Discussions
Re: Our Failure Modes

Below is the requirement. There is not a Chrysler Quality Engeneer that we can talk to negotiate. Ford has, and they have been cooperative in understanding our situation.

Requirement: Chrysler Customer Specific Requirements (June 2010), section 4.12.2, required process control audits at least once per week.
 

Helmut Jilling

Auditor / Consultant
Re: Our Failure Modes

Below is the requirement. There is not a Chrysler Quality Engeneer that we can talk to negotiate. Ford has, and they have been cooperative in understanding our situation.

Requirement: Chrysler Customer Specific Requirements (June 2010), section 4.12.2, required process control audits at least once per week.

I agree with your situation, as you described it, so I'm not surprised that Ford has been cooperative.

I am not sure what point you are not agreeing on. However, the snippet you quoted from the Chrysler CSR is so brief it leaves out several required points.

Following is the whole text. I highlighted items you seem to be overlooking. Perhaps I am misunderstanding your intent.

Chrysler Group LLC Customer-Specific Requirements
4.12.2 Layered Process Audits
(ISO/TS 16949 clause 8.2.2.2)

Organizations supplying production parts or components to Chrysler shall conduct
Layered Process Audits (LPA) on all elements of manufacturing and assembly lines that
produce production parts or components for Chrysler. These shall include both Process
Control Audits (PCA) and Error Proofing Verification (EPV) audits.

Organizations shall provide evidence of compliance to the following requirements:



Audit process shall involve multiple levels of site management, from line supervisor
up to top management - the highest level of management present at the
organization site.
Top management at plant shall conduct process control audits at least once per
week. [HJ Note: The other layers are more frequent than weekly.]

Delegation of this activity will not be accepted with the exception of extenuating
circumstances.


The organization shall have a documented audit structure with auditor level and
frequency of inspection.

PCAs shall be conducted at least once per shift for build techniques and
craftsmanship related processes.

EPV audits shall be conducted at least once per shift, preferably at the start of shift.
Compliance charts shall be completed once per quarter and maintained for the
life of the program. The following metrics should be included:
o
Audit completion by all auditing layers.
o
By-item percentage conformance by area.

Reaction plans shall be in place to immediately resolve all non-conformances.
Note: the organization shall show evidence of immediate corrective action,
containment (as required), and root cause analysis (as required).


A separate communication procedure is required to address reoccurring non-
conformances. Specific areas of focus shall include the following:
o
Resolution of non-conformances
o
Escalation of issue for management review
o
Lessons learned
Organizations should refer to CQI-8: Layered Process Audits Guideline for instruction on
establishing a Layered Process Audit program.

It makes no difference to me how you go about it. I just wanted to make sure you understood that a "Layered" audit was not just a single audit performed once per week. For further, you should discuss with your Chrysler contact and or your CB.
 

LUV-d-4UM

Quite Involved in Discussions
Re: Our Failure Modes

Is your registrar approved by IAOB to do ISO-TS16949? If not then change the registrar.You need to get the value-adding registrar as a partner to improve your system. Thank you.
 
S

sitapaty

Re: Our Failure Modes

Is your registrar approved by IAOB to do ISO-TS16949? If not then change the registrar.You need to get the value-adding registrar as a partner to improve your system. Thank you.
There is no question of a TS9 registrar not being accredited by IAOB.He cannot issue a TS9 certificae otherwise.
Sitapaty
 
N

Neophyte

Or it may be a nonconformance, just a different one, and this is basically the same as others are saying, the nonconformance may be not having a documentation of the change and the reason for the change of the spec from the CP, not that there was a difference. It's still a NC just a different one.
 
N

Neophyte

Re: Our Failure Modes

If for some reason Chrysler, or it's auditor wants to be caught up in a bureaucratic idiocy, facillitate them. Conduct and submit audits on their schedule; of course the vast majority of the audits will have no findings due to the fact that the processes are not running. If they insist on a weekly paper saying the process isn't running give it to them. Oh and be sure to include the added administrative cost in the price of the part. Next time they ask for a price reduction, suggest eliminating the unnecessary paperwork as a cost savings.
 

Stijloor

Leader
Super Moderator
Re: Our Failure Modes

ts9 is a short form for ts16949:2009.
Ts3 means ts16949:2003
sitapaty

That is confusing and incorrect! Even "ts" is incorrect.

The title of the document is: ISO/TS 16949:2009.

Let's do it right. :agree1:

Stijloor.
 
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