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Turnover good for Quality?
Below is an article in "The Augusta Chronicle" (Augusta, GA)Employment section on Sunday, Janurary 12. I thought Black Belts was credited for quality improvements at GE. If you have any comments, I'll be glad to forward them to the editor.
Best Wishes,
Tom
"Is all employee turnover bad? Not at General Electric.
GE is famous for requiring managers to identify and terminate the lowest 10 percent performers in each group annually. Over time, the overall quality notches up because all but the most talented performers are weeded out. Some managers find the choice excruciatingly difficult, especially after the overall level in the unit has improved over several such forced terminations. Yet former CEO Jade Welch was a staunch enforcer of this practice, and many observers attribute much of GE's success to its determined human-resource strategy."
Below is an article in "The Augusta Chronicle" (Augusta, GA)Employment section on Sunday, Janurary 12. I thought Black Belts was credited for quality improvements at GE. If you have any comments, I'll be glad to forward them to the editor.
Best Wishes,
Tom
"Is all employee turnover bad? Not at General Electric.
GE is famous for requiring managers to identify and terminate the lowest 10 percent performers in each group annually. Over time, the overall quality notches up because all but the most talented performers are weeded out. Some managers find the choice excruciatingly difficult, especially after the overall level in the unit has improved over several such forced terminations. Yet former CEO Jade Welch was a staunch enforcer of this practice, and many observers attribute much of GE's success to its determined human-resource strategy."