Uncontrolled Pictures of Packaging Posted on Walls

[Sidney Vianna]

I'm finding notes in various places, not sure where they came from or who put them up. I think they all have to come down until I find out more. what about reminders, like- 'turn in all paperwork to clerks'?

There is an excellent thread on that topic with a lot of good arguments for both for and against "sticky notes" on the shop floor: Personal Notes on Production Floor vs. Documented Work Instructions

 

[JulieChisholm]

First question: It's fine to mark them "controlled copy" and just keep a list of where they are posted when they get updated so you can switch them out when a new revision is implemented. We put them in numbered plastic sleeves. I think visual aids are a helpful tool, especially if you're dealing with people doing a single task over and over again and seeing examples of defects. You should have a list anyway of where all your controlled documents have been distributed.

Second question: If someone writes a post-it such as "don't forget to turn in my form!" I consider that fine. The only downside is people can slowly go back to old habits and start recording more process related information on post-it's.

It's always a balancing act!

Best,
-Julie

 

[hogheavenfarm]

I have used the "Quality Alerts" with good results, sometimes a picture is the best way to convey the information. Of course I make it controlled, usually filed with the WI number reference. Lately I have been making "Visual Procedure Manuals", which are essentially WI's with accompanying illustrations. The customers like them also. I make two (controlled) copies generally, one for the shop floor, and one to keep for reference in the QA lab. As changes are made during production, they are modified and revised. The old one is removed from the shop floor and reprinted with the new rev number, the QA copy is kept as is but the new material added to the back. That way I have a record of the changes that were made. When the job is over, they get marked 'obsolete' and filed with any production records. One disadvantage (?) it generally requires that the person putting it together is very familiar with the entire process, so every detail can be documented. As a result, I can now build many items we make by myself ! But that is what a good manual should enable someone to do.