Dear all,
I would need you help of the situation I am facing.
Our organisation has 2 sites. One (let's call it 'site A') is already ISO 9001 certified. The second one (site B) is going to be certified and we asked to have a unique certification with these 2 sites.
For site A, we have a quality manual, process description with process owners, etc.
We are building a Corporate quality manual that will include everything for the 2 sites but corporate organisation is not clear: some responsibilities are at Corp level, others by site A for the both sites, etc. Processes are the same (ERP, software used, etc.)
Let's take some examples:
1- Production process.
Process owner of site A is the site manager and process owner for site B is the operational manager.
We don't have a process owner for production process as a whole. Process itself is the same (same ERP, procedures, etc.)
Can i have 2 different process owners for production process? one per site? Do i need to have 2 process descriptions (knowing the only difference if the owner name)
2_ engineering process is handled by site A for both sites. In site B, they 'only' apply what is decided by site A.
3_ Sales process is handled at Corporate level for both sites. 1 owner.
Will the actual organisation be a problem for the external auditor?
I read the documentation related to multi site certification (IAF Mandatory Document for the Audit and Certification of a Management System Operated by a Multi-Site Organization) but i couldn't find all answers to my questions.
Thank you in advance for you help ( i hope it was clear
I would need you help of the situation I am facing.
Our organisation has 2 sites. One (let's call it 'site A') is already ISO 9001 certified. The second one (site B) is going to be certified and we asked to have a unique certification with these 2 sites.
For site A, we have a quality manual, process description with process owners, etc.
We are building a Corporate quality manual that will include everything for the 2 sites but corporate organisation is not clear: some responsibilities are at Corp level, others by site A for the both sites, etc. Processes are the same (ERP, software used, etc.)
Let's take some examples:
1- Production process.
Process owner of site A is the site manager and process owner for site B is the operational manager.
We don't have a process owner for production process as a whole. Process itself is the same (same ERP, procedures, etc.)
Can i have 2 different process owners for production process? one per site? Do i need to have 2 process descriptions (knowing the only difference if the owner name)
2_ engineering process is handled by site A for both sites. In site B, they 'only' apply what is decided by site A.
3_ Sales process is handled at Corporate level for both sites. 1 owner.
Will the actual organisation be a problem for the external auditor?
I read the documentation related to multi site certification (IAF Mandatory Document for the Audit and Certification of a Management System Operated by a Multi-Site Organization) but i couldn't find all answers to my questions.
Thank you in advance for you help ( i hope it was clear