Using ISO 9000 family to help us to improve the efficiency of the QMS

A

ahmed_hasan

#1
Hi everyone

I am joining a new company as a quality manager. The new company seeks to use ISO 9000 family to help us to improve the efficiency of the QMS not for the certification purpose.

I am a mechanical engineer and I had an experience before but as an internal auditor but I used to read a lot(actually study by myself) about ISO 9000.

the company not intended to hire a consultancy, for that it will be my responsibility. I am afraid that although I have enough knowledge about ISO 9000 I want to start the subject from scratch in the right way to save time and gain a lot of practical experience, also I seek others got a good impression on me, as I mentioned before I am a new employee.

What I am looking for:

Overall plan (whole plan):some kind of document (word documents- power
point presentation- flow charts) considered as a plan for implementing or
modifying our system according to ISO 9001 requirements.

My plan is:
1.make everyone aware of ISO 9000 (training)
2.doing gap analysis.
3.identifying processes.
4.documenting (writing) QS manual-processes-procedures-WI
5.implement and start the system.
6.doing internal audit
7.doing Management review meeting.

Any documents to use it as a training tool to help me introducing the ISO
9000 to other employees. (power point presentation. …etc)
A helpful tool for doing gap analysis (with details if applicable)
A helpful tool for managing and controlling the processes. (with case study
if applicable)

Thank you for your help
 
Last edited by a moderator:
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Colin

Quite Involved in Discussions
#2
Ahmed, you will find many examples of the type of documents you refer to in the excellent files already posted to the Cove - just use the search facility and use the attachments/files facility at the top left of the page. You can also search through the 'similar topics' at the bottom of the page.

As for your task, it is nice when the organisation chooses to implement ISO 9001 for these reasons rather than for a certificate. By the way, you may find that getting a certificate does provide some value at some stage so that would be easy to do later.

I have attached a very simple action plan (it is in the list of attachments somewhere too) that I use to outline the project which you may find useful. Please bear in mind that this is intended for a small business.

Keep coming back to ask questions but try to make them specific rather than general as you will be more likely to obtain more accurate answers that way - good luck!
 

Attachments

S

somerqc

#3
Based on my experience, I would try to keep "ISO" out of my plans related to this. It is excellent that upper management wants to do it for right reasons; however, for the "rank and file" it doesn't mean anything except "change".

I have had the benefit of being in this same situation in my past. I would do most of what you have (in my case I even delayed the Management Review in a formal sense as there were many other meetings that met this requirement).

1. Detailed mapping of the current processes (I had already started this with my department)
2. Gap analysis in comparison to the ISO standard (nobody was aware of this except upper management),
3. Presented my results to upper management (in a way this is management review),
4. Created a plan of completing the system,
5. Executed the plan. (ISO just started to be presented as a method of developing the system - still no mention of registration until much later)

Unfortunately, the business model dramatically changed; resulting in me leaving the company (most operations moved offshore) and the ISO registration abandoned.

I still say to this day that the system there was one of the best I have ever seen registered or not.

John
 

Raffy

Quite Involved in Discussions
#4
hI,
Attached herewith is our version of ISO9K PDCA. For your reference.
Hope this helps.
Best regards,
Raffy

Hi everyone

I am joining a new company as a quality manager. The new company seeks to use ISO 9000 family to help us to improve the efficiency of the QMS not for the certification purpose.

I am a mechanical engineer and I had an experience before but as an internal auditor but I used to read a lot(actually study by myself) about ISO 9000.

the company not intended to hire a consultancy, for that it will be my responsibility. I am afraid that although I have enough knowledge about ISO 9000 I want to start the subject from scratch in the right way to save time and gain a lot of practical experience, also I seek others got a good impression on me, as I mentioned before I am a new employee.

What I am looking for:

Overall plan (whole plan):some kind of document (word documents- power
point presentation- flow charts) considered as a plan for implementing or
modifying our system according to ISO 9001 requirements.

My plan is:
1.make everyone aware of ISO 9000 (training)
2.doing gap analysis.
3.identifying processes.
4.documenting (writing) QS manual-processes-procedures-WI
5.implement and start the system.
6.doing internal audit
7.doing Management review meeting.

Any documents to use it as a training tool to help me introducing the ISO
9000 to other employees. (power point presentation. …etc)
A helpful tool for doing gap analysis (with details if applicable)
A helpful tool for managing and controlling the processes. (with case study
if applicable)

Thank you for your help
 

Attachments

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