A
Sometimes I feel Lean and ABC stretch the definitions too far. If there is no payroll function, there is no motivation for adding real value.The idea I think is not to consider any costs as indirect costs or overheads.
As for QA department, the questions to be asked are:
1.In the eyes of customers, are the activities worth paying for?
QA Dept would actually take actions to ensure that real value is added to the product. So I think they are.
2. Will the operations cease without QA department?
As for QA department, the questions to be asked are:
1.In the eyes of customers, are the activities worth paying for?
QA Dept would actually take actions to ensure that real value is added to the product. So I think they are.
2. Will the operations cease without QA department?
