Various Processes - "Management", "planning" & "feedback", oh my!

I

irish01

#1
Hi everybody. i KNEW someone here could help me with this:

In a previous life, i worked in automotive. All of our documentation, from ISO 9001:2000/TS down to our Level 3 work instructions were cross-ref'd in a matrix as being relative to 9 different processes, they were:

Management, planning, feedback, purchasing, manufacturing, calibrations, shipping, maintenance & contract review. See example attachment.



Can anyone tell me...are these 9 wide-ranging topics something my old place of employment thought up for themselves, to define their processes by (at the time we were being pushed to do LPA's from chrysler and the trend in ISO as well towards "process-based" audits)? Or, were these 9 exact processes promoted by APQP? Chrysler?

Just trying to find out where they came from...i am in the midst of developing a documentation system and I kind of like this philosophy. Would like to sell it to upper managment--but need the 411 on it to explain it well!
 

Attachments

Last edited by a moderator:
Elsmar Forum Sponsor
#2
Re: "Management", "planning" & "feedback", oh my!

In my opinion, they are probably developed by your former employer, based on logical groupings. Most companies start with a high-level flow chart of the business. To that, they add other support processes. The support processes could be based on the stanard, or ones they made up.

I recommend, you look at your processes (with management) to determine what you want your processes to be called. Instead of trying to sell them what it should look like, have them help you come up with it.
 
J

JaneB

#3
Re: "Management", "planning" & "feedback", oh my!

I recommend, you look at your processes (with management) to determine what you want your processes to be called. Instead of trying to sell them what it should look like, have them help you come up with it.
Yes, me too.
 
I

irish01

#4
Re: "Management", "planning" & "feedback", oh my!

OP here; yes, that would be the obvious answer...but upper management here does not think like we on the board do...they have "gotten along" without documented processes for so long--why in the world would they want to start now (esp when many are close to aging out for retirement)??? Its easier to find a system that works--and not spend time reinventing the wheel if the processes fit.

Another thread, for sure..."how to relay a sense of urgency" to upper management/anyone in your org.
 

Stijloor

Leader
Super Moderator
#5
Re: "Management", "planning" & "feedback", oh my!

<snip> Another thread, for sure..."how to relay a sense of urgency" to upper management/anyone in your org.
Start here:

"It is not necessary to change. Survival is not mandatory."

Dr. W. Edwards Deming.
 
I

irish01

#6
Re: "Management", "planning" & "feedback", oh my!

Yep, used to have that one on my email signature....:yes:
 
Thread starter Similar threads Forum Replies Date
A Internal Audits of various Processes such as Support Processes IATF 16949 - Automotive Quality Systems Standard 8
B How to apply a Rational Subgroup Plan to Various Processes Statistical Analysis Tools, Techniques and SPC 1
S Process Capability - TS 16949 8.2.3.1 - How to measure for various processes? Statistical Analysis Tools, Techniques and SPC 4
Derrick Yang 各国医疗器械上市流程的区别 (Differences in the listing process of medical devices in various countries) Service Industry Specific Topics 3
S Obsolescence of the Medical Device in Various Countries Other Medical Device Related Standards 1
A We're currently looking for any studies performed on various PPE materials Qualification and Validation (including 21 CFR Part 11) 1
GreatNate Various Audit Templates - Canned forms and templates Document Control Systems, Procedures, Forms and Templates 9
Q Applicable Medical Device Wifi regulations for various Countries Other Medical Device Regulations World-Wide 7
Marc Where do you buy your ISO and other various standards? Various Other Specifications, Standards, and related Requirements 3
K Where does the FDA post its various compliance dates? US Food and Drug Administration (FDA) 2
S Employee Training Matrix - Keeping track of employee training on various SOPs ISO 13485:2016 - Medical Device Quality Management Systems 4
M Calibration of Thread Plugs and Ring Gages - Various Thread Standards General Measurement Device and Calibration Topics 3
B TS16949 Section 8.2.2.3 Product Audit - Requirements for various Customers IATF 16949 - Automotive Quality Systems Standard 10
M Electrical and Electromechanical Product CE Compliance with various Directives CE Marking (Conformité Européene) / CB Scheme 22
S Retention time requirement for various for quality records Records and Data - Quality, Legal and Other Evidence 1
L BS EN 60601 or IEC 60601 or GB9706 - Our product is going to various markets ISO 13485:2016 - Medical Device Quality Management Systems 4
D Lesser expensive to calibrate various test weights General Measurement Device and Calibration Topics 5
S MIL-HDBK-217 - Understanding the various Environmental Conditions Reliability Analysis - Predictions, Testing and Standards 1
D Different kinds of Risk Analysis for various Hazards ISO 14971 - Medical Device Risk Management 3
S Medical Device Registration in various African countries Other Medical Device Regulations World-Wide 4
A Risk Assessment Considerations for various Activities Occupational Health & Safety Management Standards 10
H 87% Confidence Level for the Product Quality Control for Various Products Inspection, Prints (Drawings), Testing, Sampling and Related Topics 8
M Where to buy various VDA Sandards VDA Standards - Germany's Automotive Standards 1
N What is a good % tolerance for various QC Tests? General Measurement Device and Calibration Topics 2
T Auditing software/app for various devices/OS After Work and Weekend Discussion Topics 2
A How to handle the various Document Revisions Document Control Systems, Procedures, Forms and Templates 2
C Differences in Medical Device Approvals in various countries (US, EU, Japan) Other Medical Device Regulations World-Wide 1
N Standard Calibration Procedures for various Measurement Devices General Measurement Device and Calibration Topics 3
W Digital Multi-Meter Calibration Procedure for various Meter Brands and Functions General Measurement Device and Calibration Topics 7
C Building a Dimensional Metrology Laboratory to Inspect various Physical Measurements General Measurement Device and Calibration Topics 2
T Employee Access to various Documents of our QMS System ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
J Equipment for Cleaning various materials over a Wide Area Manufacturing and Related Processes 5
P Import and Border Control of Medical Devices in various countries Other Medical Device Regulations World-Wide 1
G Various ?QMS? packages on the market - Which software package? Quality Assurance and Compliance Software Tools and Solutions 35
C Template to capture various Customer Turnaround time? Quality Tools, Improvement and Analysis 3
Sidney Vianna ISO Video (mentions various standards) for Business and Government ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 1
Q How should I Keep my various types of records .. ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
M To Calibrate or Not to Calibrate various Weight Scales ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24
Q Nonconformance partially applied to a company with various products? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
L Auditing various industries reference book recommendations wanted Book, Video, Blog and Web Site Reviews and Recommendations 6
somashekar ISO 9001 Clause 5.5.1 Responsibility and Authority - Application in various companies ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
A Export - We would like to sell our products to various United States installations US Food and Drug Administration (FDA) 5
S Methods for determining Supplier Capacity in various industries Supplier Quality Assurance and other Supplier Issues 13
L ISO 13485 - Overwhelmed by various Medical Device standards ISO 13485:2016 - Medical Device Quality Management Systems 2
T Determination of UMDNS Code for various types of Contact Lens ISO 13485:2016 - Medical Device Quality Management Systems 4
D Electronic Gauge Measuring Various Heights and Lengths - Your Opinion On our problem Gage R&R (GR&R) and MSA (Measurement Systems Analysis) 1
L Quality Objectives - How various device companies handle "Quality Objectives" ISO 13485:2016 - Medical Device Quality Management Systems 9
A Quality Tools: When to use various quality tools? Quality Tools, Improvement and Analysis 4
5 Thousands of part numbers and various items - PPAP questions APQP and PPAP 9
B What do you think about ISO 9001:2008? - Interested in various points of view. ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24

Similar threads

Top Bottom