Vendor (Supplier) Evaluations and Reports

#1
Do vendor evaluations need to be sent to each vendor showing how we evaluated them? Or can I just send a blank evaluation form showing how we evaluate each vendor?
 
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#3
Please describe your evaluation process.
Managers and purchasing department answer specific questions about each vendor on a form. Those forms are then stored on a network. If issues arise or the vendor does not receive a specific score on an evaluation we then try to find a new vendor. My question is do I have to show the vendor their specific score or do I just have to inform them on what criteria we are looking for?
 

John C. Abnet

Teacher, sensei, kennari
#4
Good day @BbarryMc ;
Not sure what rule (..."do i have to show...") or standard/governance your organization is working under. Assuming ISO 9001 and/or IATF 16949, there is no requirement to "...show the vendor their specific score..."

However, I am concerned by the line of questioning. Instead of only considering what your organization HAS to do (i.e. as directed by some standard , auditor, etc...) I would challenge you to consider what organization NEEDS to do. What level of monitoring and vendor development is needed to serve the needs of your organization? Instead of simply "...try(ing) to find a new vendor" because a target score on a self evaluation was not achieved, maybe it would be best to consider how your organization can build relationships with your vendors and if/how your organization can work cooperatively with your vendors to develop them. Look at "requirements" selfishly through the eyes of your organization instead of legalistically through the script of a standard.

Hope this helps.
Be well.
 
#5
Thank you so much for your response. This is in regards to ISO 9001:2015. Last year while being audited by a third party the auditor stated these evaluations need to be sent to the vendors. However, I am now having a hard time finding proof of this in the standard.
 

John C. Abnet

Teacher, sensei, kennari
#6
Thank you so much for your response. This is in regards to ISO 9001:2015. Last year while being audited by a third party the auditor stated these evaluations need to be sent to the vendors. However, I am now having a hard time finding proof of this in the standard.
You are very welcome @BbarryMc

Auditor is wrong to tell you that.
Always ask auditors to provide the rule that dictates when they tell you to do something or write a non-conformance.

(I would council that this type of information should be shared with your vendors, but there is no requirement to do so.)

Hope this helps.
Be well.
 

Kirby

Involved In Discussions
#8
You are very welcome @BbarryMc

Auditor is wrong to tell you that.
Always ask auditors to provide the rule that dictates when they tell you to do something or write a non-conformance.

(I would council that this type of information should be shared with your vendors, but there is no requirement to do so.)

Hope this helps.
Be well.
Not sure I'm correct but I'm guessing that the auditor is referencing 8.4.3b.. as the basis for telling you that you must share the evaluation with the supplier.
"The organization shall ensure the adequacy of requirements prior to their communication to the external provider. The organization shall communicate to external providers its requirements for:
... b. the approval of
1. products and services
2. methods, processes and equipment
3. the release of products and services"

or maybe 8.4.3e. "The organization shall communicate to external providers its requirements for: control and monitoring of the external providers’ performance to be applied by the organization"
The interesting thing is the use of the word "its". Some of the items on the "a-through-f list" ( for ISO, a-through- j for AS) that's a part of this clause will, no doubt, not apply to every organization so those items are not necessarily part of "its" (the organizations) requirements but based on the requirement of 8.4.1 that you must determine controls applied to suppliers, it doesn't help here.
So, in summary (finally! Right?) I think that you (we) may indeed be required to share the criteria (the form with no added content) but there are a bunch of folks on this site that would likely be able to provide better response, I'll be watching.
 
Last edited:
#9
Yes I agree with you I keep reading it and looking for a definite answer on other sites but can not make a final decision one way or the other. Thank you for your input I will keep it in mind when making my decision!
 
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