Verify Audit Trail of SaaS system

diogo19

Starting to get Involved
#1
Hi all,

Apologies if this question has been answered in a thread previously,

How do we verify/test that an audit trail of a SaaS system is working if we can’t see it, but the vendor has said they can produce it within 24 hrs ?

Thanks for your help.
 
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yodon

Staff member
Super Moderator
#2
Are you talking about initial verification (as part of system validation) or periodic verification?

If the former, do they provide a test environment where you can make changes, delete things, etc. that would trigger a timestamped entry? If so, maybe just do all the actions, recording who did what and when and then get the audit trail and see how well it matches? You may want to take a risk-based approach to the entries that should be captured and target those rather than trying to get every possible entry.

If the latter then you could probably do similar: document a snapshot in time or possibly periodic snapshots over a time span (of who did what and when) and then get the log from the vendor and see how well it matches.
 

diogo19

Starting to get Involved
#3
Yes, this is the intial verification,

Thanks for that information, that's very useful,
The actions captured for the audit trail are minimal (name, time, meaning) in the test environment,
So as far as the Test Script itself, would it be acceptable to refer out to the vendors audit report in the actual result section ?
 
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