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Waiting for an Auditor after our AS9100 Stage Two Audit

J

jerharris

#1
Hi everyone,

How long do we wait for the stage two audit results? We had some finding (3), and the auditor said, with good action plans and fixing the issues "we would pass".
We did an action plans and fixed the issues, but the auditor has not got back to us, it will be 1 month in 5 days.

Thanks for responding.
 
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Sidney Vianna

Post Responsibly
Staff member
Admin
#2
Re: Waiting for an Auditor after our Stage Two Audit

The audit results should have been CLEARLY disclosed at the closing meeting, at the end of the Stage 2 audit. That's what ISO 17021 and AS9101D require. As for your certification, the nonconfomities must be CLOSED before your certificate can be issued. In most cases, closure of an nonconformity requires an onsite revisit to establish implementation and effectiveness of the corrective actions. In few instances, closure can be accomplished, remotely, with submission of objective evidence for review.

Nevertheless, despite the end of the year holidays natural delays, there seems to be a communication failure between you and your selected CB.
 
J

jerharris

#3
Re: Waiting for an Auditor after our Stage Two Audit

The Auditor said, there is not need for a onsite revisit. All the nonconformity where addressed and corrected before the auditor left, that is why he said, the action plan where enough. The Company the Auditor works for said everything is fine and he is very reliable. I have sent him an email a week, if our action plans are good, and if there is anything thing else we can do? And nothing came back form him. Is no news, bad new or good new?
 

Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#4
Re: Waiting for an Auditor after our Stage Two Audit

The Auditor said, there is not need for a onsite revisit. All the nonconformity where addressed and corrected before the auditor left, that is why he said, the action plan where enough. The Company the Auditor works for said everything is fine and he is very reliable. I have sent him an email a week, if our action plans are good, and if there is anything thing else we can do? And nothing came back form him. Is no news, bad new or good new?
Check the OASIS Database and see if your company is registered. If you are then you should be able to view and print the Certificate of Registration. Have you called your Registrar?

Just my opinion
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#5
Re: Waiting for an Auditor after our Stage Two Audit

All the nonconformity where addressed and corrected before the auditor left, that is why he said, the action plan where enough.
Correction is different from corrective actions. Once again, AS9101D PROHIBITS an auditor from verifying implementation of corrective actions and close the nonconformities during the course of the same audit. If the auditor told you s/he does not need to verify implementation and effectiveness of the corrective actions, s/he is violating AS9101D.
 
J
#6
Re: Waiting for an Auditor after our Stage Two Audit

To add further,the time frame for agreement on correction and corrective action plan by the Lead auditor is 30 days from the date of on-site audit.
So there are two options available to you: 1.Call the auditor to remind him/her to review your submission and give the report 2.Stay cool as you have submitted details.

My personal advice would be for #1 option.If the auditor is still not responding you may remind AS9101D clause 4.2.4 (Non-Conformity management):eek:
 

Big Jim

Super Moderator
#7
Re: Waiting for an Auditor after our Stage Two Audit

One huge factor to be aware of is that there is a great deal of turmoil in AS9100 land at the moment as CBs and Auditors rush about trying to get all audits completed before July 1st when AS9100B goes away.

I might even go so far as to say pray for your AS9100 auditors to help them through the stress. Many if not most are booked solid to get this seemingly impossible task completed.

The IAQG tossed a live grenade into the AS9100 auditor community and then slammed and locked the doors.

I would say that you need to remind your auditor, and probably also your CB, but do it gently, as it wouldn't take much for the grenade to blow before the end of the fuse.
 
J
#9
Re: Waiting for an Auditor after our Stage Two Audit

One huge factor to be aware of is that there is a great deal of turmoil in AS9100 land at the moment as CBs and Auditors rush about trying to get all audits completed before July 1st when AS9100B goes away.

I might even go so far as to say pray for your AS9100 auditors to help them through the stress. Many if not most are booked solid to get this seemingly impossible task completed.

The IAQG tossed a live grenade into the AS9100 auditor community and then slammed and locked the doors.

I would say that you need to remind your auditor, and probably also your CB, but do it gently, as it wouldn't take much for the grenade to blow before the end of the fuse.
Some of the stress is created by the CBs and auditors themselves.By
1.Not updating all clients in time about the forthcoming "turmoil".All the certified organizations has undergone at least one audit after the Rev.C audit started.Forthcoming requirements and changes were discussed in many forums well in advance and those who wanted to change could do that.
I know there are some organizations where Rev.B audit was conducted though the organization was ready with Rev.C.
2.Many CBs delayed the accreditation process to Rev.C.I can recollect that many big CBs from European sectors had the accreditation very recently.There was a rumor that CBs from Europe tried their best to extend the dead line.
3.I heard that failure rate was very high with AATT participants.Even though the course was available in their homeland, many delayed to take the compulsory training.I heard that many failed multiple times and can we blame IAQG for this.I am also not happy about the course design and delivery but could not blame the course if I failed.I may be wrong but in my opinion the cause of such big failure rate was not taking the course seriously and therefore not preparing well for it.Once the participant failed in first attempt the confidence level went down and it affected the later attempts.
Yes, course was delayed for our friends who appeared in different language other than English.I appreciate the difficulty for our friends from China but auditors from countries with English as second language also waited for the course in their own language.I have no idea whether the pass rate is better when the course is in mother tongue but I am sure that it would be difficult for me.
4.There are some organizations who delayed the change process even though their CB got Rev.C accreditation and auditors for Rev.C audit was available.

I heard that auditor fees have increased and CBs are giving other incentives to auditors.Being an auditor I like it very much :agree1:but the heat could be reduced to some extent by proposing some incentives/punishments (less audit fees/increased audit fees) to attract the organization for early completion of transition.
Have someone tried this;Carrot and stick?
Still this can be experimented with some.

Some CBs planned well and it is not grenade for them it would be only hot for them.

I was trying to have some estimation about the pending work load for transition and yes it is self invited grenade for few CBs in USA and Europe.For auditors,it would not be grenade as they would participate in audits for eight hours, five days in a week.Those two factors are fixed unless some organizations accepts audits during night (overtime;) and on week days.

Sure,many schedulers in CBs would not have long festive mood frame of mind in 2012:mg:

Wish you all auditor friends very safe travel and stress free life.
 

howste

Thaumaturge
Super Moderator
#10
Re: Waiting for an Auditor after our Stage Two Audit

I was trying to have some estimation about the pending work load for transition and yes it is self invited grenade for few CBs in USA and Europe.For auditors,it would not be grenade as they would participate in audits for eight hours, five days in a week.Those two factors are fixed unless some organizations accepts audits during night (overtime;) and on week days.
As of this morning, publicly available information in the OASIS database shows there are still 10448 AS9100 Rev B sites that have not transitioned. There are only 2872 sites shown that have transitioned to Rev C. Doing the math, it shows that over 78% of the sites listed in OASIS still have not completed the transition process. In my view, it's not possible for all of them to transition in the time still left, no matter how many days, nights, and weekends the existing AS9100 auditors work.
 
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