Hi,
We have multiple products we are sending to outside sort houses for 100% visual inspection to ensure acceptability prior to shipping the product to our customer. Some of this is due to a previous customer concern and some is due to higher risk because we have not worked through all of the potential issues within the cell and we know there is a higher risk to ship nonconforming product. Many of the products have been in sort for over a year. Would you consider any of this cost to be warranty cost? We are currently capturing it all that way but I am wondering how others would view it.
What is your definition of a "warranty cost"?
Thanks in advance.
We have multiple products we are sending to outside sort houses for 100% visual inspection to ensure acceptability prior to shipping the product to our customer. Some of this is due to a previous customer concern and some is due to higher risk because we have not worked through all of the potential issues within the cell and we know there is a higher risk to ship nonconforming product. Many of the products have been in sort for over a year. Would you consider any of this cost to be warranty cost? We are currently capturing it all that way but I am wondering how others would view it.
What is your definition of a "warranty cost"?
Thanks in advance.