Can accreditation bodies or IAF or even ISO org do something to these kind of CBs?
There is no "magic bullet" to fix what needs fixing. The IAF just announced it's 25th anniversary. I started working with management system certification at the cusp of the first accreditation bodies creation, way before the establishment of the IAF.
Over my 17 years of presence at The Cove, I have mentioned numerous times the solution is not easy nor quick, but, in my mind, it has to start with the users of certificates. Remember that the users of management system certificates and purchasers of certification services have, many times, differing expectations; the users of certificates want the certificates to mean robust systems, confidence in the certified system, assurance of a reliable supplier.
Meanwhile, the purchasers of certification services, many times make their decision on certifier selection using criteria that signifies the cheapest, fastest, least difficult path to certification.
With the obvious mismatch, the solution to fix the problem passes through, obligatorily, the users of certificates keeping the issuers of certificates accountable to their expectations. Unfortunately, most organizations, users of management system certificates don't know what to do and how to proceed when a certified supplier consistently demonstrates to have a substandard (and by definition, uncertifiable) system. They don't know how to keep the CB accountable. They don't understand how to engage with the Accreditation Body of the CB and demand accountability. In my mind, it is mind blogging: when a customer receives a nonconforming product, they tend to react. In the case of certificates issued to substandard systems - a clear nonconforming product - most users of such faulty certificates don't know how to react.
No, tonny s, there is no magic bullet. Only massive amounts of accountability, AT ALL LEVELS, can bring this process back in to a state that generates confidence and assurance to all stakeholders. Look at my sig line, by the way.
Anyone who does not make themselves and keep the other parties accountable to the common goal of confidence and assurance (associated with management system certificates) is part of the problem and not part of the solution.
Here in my country there are CBs that also offer consultancy services. Unfortunately, again, they don't have a good grasp in planning, documenting, implementing, even auditing internally, a QMS.
