What I mean is that part of the standard includes leadership providing the resources to support the Quality Management System, but what I'm running into is people who are already very busy saying "we just don't have time" to do specific tasks that are required (like tracking training records etc.) -- if your organization is failing to perform tasks related to the QMS and the excuse is that they don't have resources, one possible NC is against "resourcing"
I wouldn't reach that conclusion. It really doesn't show a lack of resources, in my opinion.
My questions would be the following:
1. Does the organization maintain records to show objective evidence of training? Are they adequate?
2. Is this really affecting the organization from fulfilling managing the Quality Management System?
3. Are lacking these resources causing complaints from the Customer(s)?
4. Are internal audits being performed? Was this identified in an Internal Audit?
5. Are these lack of resources causing the product or service to be affected?
These would just be some of the question I would ask, in my opinion.