What are some of the findings found during your desk audit and how was it conducted?

9001-2000 upgrade desk audit consisted of:

  • Review of Quality Manual

    Votes: 3 20.0%
  • Review of Quality Manual and System procedures

    Votes: 11 73.3%
  • No review at all

    Votes: 1 6.7%
  • Other

    Votes: 0 0.0%

  • Total voters
    15
A

Al Dyer

#11
At the time we sent a copy of the policy manual and our separate procedure manual. Just so the auditor could conclude that we had covered all the "shall" statements.


Al...
 
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G

Greg B

#12
Rachel said:
gpainter,

Our document review basically involved me sitting down with the auditor for a day and walking him through our procedures. We have a quality manual (which I believe is about 20-30 pages - not all text, though), the six required procedures, and ten "process SOPs" which outline the main core processes at our facility. Other than that, we have the lower-level SOPs that are more department/process-specific, and then work instructions. He looked mainly at the manual, the six required, and the ten process. No findings.

Keep in mind that the intent of the documentation review ("desk audit") is to ensure that your documentation meets the requirements of the standard. Basically, as long as you have a quality manual that details the three points in 4.2.2, and the six procedures that are required - and as long as any other procedures that you have do not violate anything stipulated in the standard, you're aces.

Cheers,
-R.
We did the same as Rachel (She got it it one) :agree1: . Except our audit was four days because of the geography and number of sites (3 sites spread over 70 kilometers). The next audit was the more detailed of the two as it was a process audit.. more questions, more face-to-face and a lot more evidence (records)

GregB
 
S

Sirlard

#13
I do a desktop audit yearly to assure our Quality Management System meets the requirements of the ISO 9001-2000 standard. I have done this for the last two years with only the first audit finding a noncompliance. We had over looked meeting clause 7.3.3.d requirement that design and development outputs specify the characteristics of the product that are essential for its safe and proper use. Our system has since been revised to assure new product objectives specify these characteristics.
 
R

Raptorwild

#14
Our desktop audit consisted of reviewing our Quality Manual which is 21 pages. The auditor wanted to see the manual numbered exactly like the AS9100B standard. He said that there was an omission from our manual because he could not find the actual number 5.5.1, and that would be a minor finding. In the manual under section 5.5 there is a statement that is almost word for word of the standard but is not numbered as such. I pointed that out to him and also explained that it is not a requirement to number the quality manual exactly like the standard.

He pointed to 4.2.2 b). the documented procedures established for the quality management system, or reference to them, and -when referencing the documented procedures, the relationship between the requirements of this International Standard and the documented procedures shall be clearly shown.
So, I caved in and added the numbering to the manual.:mad: This meeting happened before the actual day of the audit. The audit was RAB witnessed and was not conducted as a process based audit, even though the audit plan was laid out to be. The RAB auditor wrote them a finding because he did not follow the plan.

Anyways, we had one nonconformance on section 8.2.4, our sampling plan we use for product acceptance (Z1.4-2003) did not give evidence that it precludes acceptance of lots whose samples have known nonconformities.

Sorry so long winded!:bonk:

Paula:bigwave:
 

Caster

An Early Cover
Trusted Information Resource
#15
A Missed Opportunity

pga_gold said:
In our desk audit...it was "recommended" that we change all "Quality System" wording to "quality management system" wording. Waste of time!
Oooh, you should have changed it to Business Management System while you had the chance -and finally make the right people responsible for Quality!

Caster
 

Ron Rompen

Trusted Information Resource
#16
:topic:

I audited my desk, and determined that it was a complete disaster area, qualifying for Federal Emergency Funding.

For those of you who would like to assist, please send your donations (small used bills only) to my home address.

(Sorry, but it's been a rough day...needed SOME levity)

:bonk: :bonk: :bonk:
 
C

Ccomeau

#17
Rachel said:
gpainter,

Our document review basically involved me sitting down with the auditor for a day and walking him through our procedures. We have a quality manual (which I believe is about 20-30 pages - not all text, though), the six required procedures, and ten "process SOPs" which outline the main core processes at our facility. Other than that, we have the lower-level SOPs that are more department/process-specific, and then work instructions. He looked mainly at the manual, the six required, and the ten process. No findings.

Keep in mind that the intent of the documentation review ("desk audit") is to ensure that your documentation meets the requirements of the standard. Basically, as long as you have a quality manual that details the three points in 4.2.2, and the six procedures that are required - and as long as any other procedures that you have do not violate anything stipulated in the standard, you're aces.

Cheers,
-R.
Rachel,

We are just being to go for our ISO where can I find the six procedures you are referring to as required. Thanks for your help.
 
T

tazng00se

#18
Our "old" quality system was not formal, in the sense of audited to a QS, ISO, etc. certification. It was a loose (but fairly effective) system that, mostly prior military or Department of Defense workers created.

We took a two volume set of Quality System documents and made a 26 page QMS. We expect to be with Registrar by November of this year.
 
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