What are the benefits of a Cross-Functional Internal Audit Team?

#11
Re: Cross-functional audit team

That is the key....how to create an interest on someone who will be "assigned" to the team? We quality people do this for a living...and just making it clear, I am currently trying to get management buy-in and I will be doing the training and coaching.
How do you choose what to audit currently? Therein lies the answer...
 
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T

treesei

#12
Re: Cross-functional audit team

more participation across the division, different perspective, etc, etc...We do about 3-4 audits per month on a division of about two hundred employees. Some audits repeat once per quarter. The audit team consist of four QE and an CQA...and yes they are all deployed each month
This seems to be a lot of audits.

A cross-funtional internal audit team has some advantages but w/o solid management support, soon or later those coming from non-quality departments may find themselves sandwiched between internal audit tasks and their own responsibilities (and their angry bosses). It takes a lot of time to do an audit right. Guess what takes higher priority.
 
Q

QSM_user

#13
Re: Cross-functional audit team

we currently have one process scheduled once per year. Areas where we have seing nonconformances are once a quarter. So based on your answer and those provided earlier I am inclining to think that the most value-added benefit to a cross-functional team is that it "allows for more resources."
 
T

treesei

#14
I would say "fresh eyes". My experience with a cross-functional internal audit team is that non-quality members are comparatively less familiar with the QMS and less skillful. However, their professional background and the naiveness allow them to see what a quality member may not see or take as "normal" and to ask good questions. For example, a design engineer may be a great resource for a validation process audit. The audit may also inspire the auditors to better do their own job.

"More resource"? Maybe, at least at the beginning. With my team, within 2 years, we lost all engineer internal auditors (who all volunteered to become an auditor and took training) to engineering managers who could no longer afford resource loss. To compensate, we now require all Quality personnel to be internal auditors.
 
#15
Re: Cross-functional audit team

we currently have one process scheduled once per year. Areas where we have seing nonconformances are once a quarter. So based on your answer and those provided earlier I am inclining to think that the most value-added benefit to a cross-functional team is that it "allows for more resources."
Perhaps you'd indulge me! What do you consider 'status and importance' to mean? Forgetting the previous audits for now, clean sheet...what would you 'go after' to audit?
 
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