Hi Rick, This is not an article it is a book published in 2004. Here is part of the jacket.
The Toyota Way reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's lean methods, explains how you can adopt these principles, known as the "Toyota Production System" or "Lean Production", to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.
Dr. Liker explains each key principle with detailed, examples from Toyota and other lean companies on how to: Foster an atmosphere of continuous improvement and learning, create continuous process "flow" to unearth problems, satisfy customers and eliminate waste at the same time, grow your leaders rather than purchase them, get quality right the first time, grow together with your suppliers and partners for mutual benefit.
Dr. Liker shows the Toyota Way in action, then outlines how to apply the Toyota Way in your organization, with examples of how other companies have rebuilt their culture to create a lean, learning enterprise. The Toyota Way is an inspiring guide to taking the steps necessary to emulate Toyota's remarkable success.