What Are The Quality NO NOs?

The Quality NONOs. Which one do you rank as the most important?

  • Thou shalt not peeve management and coworkers off

    Votes: 0 0.0%
  • Thou shalt not reserve the right of interpretation to thyself

    Votes: 0 0.0%
  • Thou shalt not establish a system beyond your ability to implement, maintain and improve it

    Votes: 3 50.0%
  • Thou shalt not forget to lead by example

    Votes: 0 0.0%
  • Thou shalt not delegate or accept responsibility without commensurate authority

    Votes: 0 0.0%
  • Thou shalt not compromise your integrity

    Votes: 3 50.0%
  • Other...? Please explain in a post.

    Votes: 0 0.0%

  • Total voters
    6
  • Poll closed .
T

Trolle

#1
The Quality NONOs

Just curios.

What are the three main NO NOs for a QCoordinator/QManager/QAuditor?

Please unload all barrels :thedeal: .

Cheers
 
Elsmar Forum Sponsor
C

Craig H.

#2
Trolle said:
Just curios.

What are the three main NO NOs for a QCoordinator/QManager/QAuditor?

Please unload all barrels :thedeal: .

Cheers
What the heck, here's my shot

1. Alienating the line (shop floor) workers.

2. Having a non-flexible approach - "MY interpretation is what counts".

3. Alienating top management.

Any of these are guaranteed to make life interesting. All 3 is the quality trifecta, and a departure from the profession is possible.
 

Mike S.

Happy to be Alive
Trusted Information Resource
#3
Good job, Craig. Since there are many more than 3 no-no's, let me add this and the reader can decide the rankings, although IMO the first one would always be first on my list I think:

* Sacrificing your integrity -- i.e. lying, fudging test data, cheating, selectively applying rules, hiding mistakes, etc. etc.

* Failing to walk the talk. Don't tell someone how important it is to be on-time to meetings but always show-up late yourself.

* Delegating responsibility without commensurate authority, or accepting responsibility without commensurate authority.

* Failing to treat others (subordinates and superiors) as you would like to be treated.
 
#4
Not bad Craig. I agree with all your points. I would combine no 1 & 3, though. That would leave room for an additional point. After some rephrasing I would try this...

1. Thou shalt not peeve management and coworkers off.
2. Thou shalt not reserve the right of interpretation to thyself.

3. Thou shalt not establish a system beyond your ability to implement, maintain and improve it.

This thread should be interesting to follow. Ok, Who's next? :D

/Claes

Added later: Ooops... Simultaneous posting again Mike. Good ones from you as well.
 
Last edited:
C

Craig H.

#5
Mike S. said:
Good job, Craig. Since there are many more than 3 no-no's, let me add this and the reader can decide the rankings, although IMO the first one would always be first on my list I think:

* Sacrificing your integrity -- i.e. lying, fudging test data, cheating, selectively applying rules, hiding mistakes, etc. etc.

* Failing to walk the talk. Don't tell someone how important it is to be on-time to meetings but always show-up late yourself.

* Delegating responsibility without commensurate authority, or accepting responsibility without commensurate authority.

* Failing to treat others (subordinates and superiors) as you would like to be treated.

Mike:

A suggestion, if I may. Read what you wrote above, and compare it to your July 4th thread post, starting with the part where the outrageousness of the King's behavior is outlined.

Is it me, or are there parallels?

Just a thought.
 
C

Craig H.

#6
Mike & Claes

I like all of your "no-no"s, but especially Claes' #3. It does not matter how well a system works in theory, but how well (or if) it really works.
 
B

Bob_M

#7
Claes Gefvenberg said:
Not bad Craig. I agree with all your points. I would combine no 1 & 3, though. That would leave room for an additional point. After some rephrasing I would try this...

1. Thou shalt not peeve management and coworkers off.
2. Thou shalt not reserve the right of interpretation to thyself.

3. Thou shalt not establish a system beyond your ability to implement, maintain and improve it.

This thread should be interesting to follow. Ok, Who's next? :D

/Claes

Added later: Ooops... Simultaneous posting again Mike. Good ones from you as well.
Not that I have anything "personally" against our last Quality Manager, but I wish he had followed these rules.

Based on what happened here i'd renumber them 3,2,1.
 
J

JaySturgeon

#8
Imho

Good stuff guys. We had a ASQ Section meeting last year that had as a panel discussion "Quality Ethics", wow what a meeting that was.

Several years ago I quit a good paying job because I was asked to fudge data on PPAP submissions.

1. DONOT LOOSE YOUR INTERGITY AT ANY COST - My intergity is much more important to me as a professional than any amount you could possibly pay me.

2. NEVER INSPECT TO REJECT - No wonder production and quality are always butting heads. When it's wrong it's wrong and when it's right it's right.

3. NEVER THINK YOU KNOW IT ALL - I learn something everyday, when I stop learning I'm dead. That's why I come to this site, to glean the wealth of knowledge of all participants.

4. NEVER GIVE IT HALF - If you are going to work for someone give it all you have, without grumbling and complaining. If you can't get the heck out! Loyality is worth a fortune these days.

Jay Sturgeon
 
#9
Bob_M said:
Not that I have anything "personally" against our last Quality Manager, but I wish he had followed these rules.

Based on what happened here i'd renumber them 3,2,1.
Tell you what: Like Mike said earlier: Keep posting your suggestions... When we have a good bunch we can compile a list and start a poll. How about that?

/Claes
 
J

JaySturgeon

#10
Good Idea

Tell you what: Like Mike said earlier: Keep posting your suggestions... When we have a good bunch we can compile a list and start a poll. How about that?

/Claes


Sounds like a great idea.

:smokin:
 
Thread starter Similar threads Forum Replies Date
Nihls Quality Control Card for CMM's Capability, Accuracy and Stability - Processes, Machines, etc. 0
M How to manage Sop's & other quality documents after business transfer Document Control Systems, Procedures, Forms and Templates 3
F So my quality management position is being marginalized by my job. Quality Manager and Management Related Issues 7
P Does FDA require certification for quality system internal audit for auditor? Qualification and Validation (including 21 CFR Part 11) 1
R Quality adjusting inventory in ERP system AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 14
T Add checking aid to quality systems Manufacturing and Related Processes 2
A Quality's Authority - Company Moving In ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
S ISO9001 QMS: Quality Manual Examples & Templates ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
M Quality Manager - Aerospace/Defense Job Openings, Consulting and Employment Opportunities 1
U Need Help With API Q2 Quality Manual Oil and Gas Industry Standards and Regulations 8
Evelyn7E Quality is everybody's responsibility Philosophy, Gurus, Innovation and Evolution 29
F Quality Control in Electrical Calibration ISO 17025 related Discussions 0
Q Product Quality vs Product Defects Manufacturing and Related Processes 4
A Final quality control corrective actions ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
D Question on Supplier Quality (SCAR) ISO 13485:2016 - Medical Device Quality Management Systems 6
S Recommended software to send Quality scorecards to suppliers (external providers) Supplier Quality Assurance and other Supplier Issues 3
G How to implement H&S and Quality Control Requirements in Contract for Potential Supplier? Contract Review Process 6
O What skills are most important for a new Quality Manager Career and Occupation Discussions 15
MSeibert47 Daily Quality Topics - Need Ideas Please! Food Safety - ISO 22000, HACCP (21 CFR 120) 15
P Quality and Regulatory organizational structure Consultants and Consulting 2
P Examples of quality plans in IEC 62304 US Food and Drug Administration (FDA) 2
bobdoering Most typical universal Quality System Funny Stuff - Jokes and Humour 8
F Need Quality Manager advice. Quality Manager and Management Related Issues 6
Sidney Vianna ISO 9001 News ISO 9001 Quality Check - spinning facts in LinkedIn ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
S Quality assurance area Manufacturing and Related Processes 11
C Quality Management System Question ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 32
K Quality Control/Assurance in the Metal Industry Quality Tools, Improvement and Analysis 10
C Quality Manager as part of Management - 13485 ISO 13485:2016 - Medical Device Quality Management Systems 9
Marc Quality Assurance Specialists Job Openings, Consulting and Employment Opportunities 0
B Quality Manager Retiring IATF 16949 - Automotive Quality Systems Standard 5
S Outsourced storage Quality Agreement ISO 13485:2016 - Medical Device Quality Management Systems 7
G Does FDA allows remote approvals of quality documentation. Is there any specific guidance on signing any quality records remotely? Document Control Systems, Procedures, Forms and Templates 1
N Guidance - Cost of Good Quality Misc. Quality Assurance and Business Systems Related Topics 2
D Quality plan for moving locations ISO 13485:2016 - Medical Device Quality Management Systems 3
was named killer Job Opportunity-Quality Engineer-Tampa Florida Job Openings, Consulting and Employment Opportunities 0
Marc Job Opportunity – Quality Assurance Specialist - Suspense 7 April 2021 Job Openings, Consulting and Employment Opportunities 0
C Requirement to link Quality Manual to ISO 9001 clause numbers? ISO 13485:2016 - Medical Device Quality Management Systems 13
normhowe "The Problem with Quality Management: Process orientation, controllability and zero-defect processes as modern myths" Book, Video, Blog and Web Site Reviews and Recommendations 2
J Quality Objective for QMS prior to Certification AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
J Quality Objectives and resources ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
M PSA Suppliers - CSR matrix and need the quality manual of PSA APQP and PPAP 6
A Quality Control Datasheets Inspection, Prints (Drawings), Testing, Sampling and Related Topics 2
T Quality auditor legal right to see Board meeting minutes ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
D Any recommendations on where to find experienced quality hires in Chicago area? Job Openings, Consulting and Employment Opportunities 2
C Budgetary cost to obtain ASME NQA-1 Quality Program Certification Quality Management System (QMS) Manuals 0
O Soft and technical skills for a VP of Quality Career and Occupation Discussions 1
P MedWatch Report from a hospital due to a quality issue US Food and Drug Administration (FDA) 5
Sidney Vianna Release of ISO 10013:2021, Quality management systems – Guidance for documented information Other ISO and International Standards and European Regulations 0
M Unique Quality Management System for 2 sites ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
G Application to Chartered Quality Institute - MCQI ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 2

Similar threads

Top Bottom