What Compliance to ISO 9001, 6.2.2 Competence, Awareness and Training Means

[drgnrider]

You must have as many headings as the processes demands, and a person can be qualified to various degree in several of the processes. Each welding type (technique) is unique and a separate process for me.
So ASME weld qualified is not ok for me, as that is not a process I do.
GTAW (TIG), GMAW (MIG), FCAW (flux core), SMAW (stick) and Submerged Arc (SAW)....these will be my processes, ?

I agree that each welding type (GTAW, GMAW, etc) is a separate process, which I guess is what encompasses my confusion. Since management chose to roll all the processes into the one heading of ?ASME Weld Qualified?, this is then acceptable? Since these are separate processes, should they not distinguish which ASME process he is certified for vs. ?since he has one he gets the checkmark in the box??

Since this is part of the ?APPLICATION, SCOPE & EXCLUSIONS? in the Quality Manual, should documentation beyond the checkmark be expected for ?proof of competency??

The whole QMS is under your trust, care and maintenance.

Yeah, that?s part of what concerns me? since the former QMR is now the Facility Director... failure is NOT an option!

 

[somashekar]

Since this is part of the “APPLICATION, SCOPE & EXCLUSIONS” in the Quality Manual, should documentation beyond the checkmark be expected for ‘proof of competency’?

Expected for whom ?
If you have them (and I am sure you have) feel free to bring them all under document / records control and manage them as you detail in the procedure for control of documents and control of records.
Now if these many documents / records under your control procedure, makes you happy that you have proof of competency, no one to ask you any questions on your decision.
You are here detailing your expectation and meeting them. It will also meet any third party requirement. Your expectations when met by you, simply meets audit requirements.

This is what is said in the Documentation requirements in ISO9001:2008 at 4.2.1 d)
documents, including records, determined by the organization to be necessary to ensure the effective planning, operation and control of its processes.

 

[blmuskrat]

Re: Compliance to ISO 9001:2000, 6.2.2 Competence, Awareness and Training

Willing to share any other QSM documents?

 

[kgott]

Hi all,
I'm looking for clarity to what compliance to 6.2.2 actually means. The standard states in 6.2.2, "The Organization shall a) determine the necessary competence for personnel performing work affecting product quality, b) provide training or take other actions to satisfy these needs, c) evaluate the effectiveness of the actions taken, ...) In performing an ISO audit to Element 6 I asked the QM how he complied with 6.2.2c. His said after initial training, which is documented on an internal training form, no other evaluations are needed. I mentioned in 4.2.4 where it states, "Records shall be established and maintained to provide evidence of conformity to requirements and of the effective operation of the quality management system. Records shall remain legible, readily identifiable and retrievable." My question is should there be records in place documenting some form of evaluation that any training of operators given is a) understood by the trainees and b) being implemented properly by said trainees? Anyone run into this? Thanks for any input.

I've worked in workplaces where every man and his dog sign bits of paper all over the place all day long and the striking thing about such environments is they smack of arse covering left right and centre.

The overwhelming important thing is, can the person concerned take those parts of the organisations various management systems that apply to their work and apply those requirements to their work and achieve the outcomes management intended.

If they can and do, they are competent and good
If they can but don't, there is a problem but competency is not the issue
If they cant and don't they are not competent.

 

[Jen Kirley]

Re: Compliance to ISO 9001:2000, 6.2.2 Competence, Awareness and Training

Willing to share any other QSM documents?

We have many other documents - have you checked the Post Attachments List? (See the green button in the header on this page.)

 

[Jen Kirley]

Hi all,
I'm looking for clarity to what compliance to 6.2.2 actually means. The standard states in 6.2.2, "The Organization shall a) determine the necessary competence for personnel performing work affecting product quality, b) provide training or take other actions to satisfy these needs, c) evaluate the effectiveness of the actions taken, ...) In performing an ISO audit to Element 6 I asked the QM how he complied with 6.2.2c. His said after initial training, which is documented on an internal training form, no other evaluations are needed. I mentioned in 4.2.4 where it states, "Records shall be established and maintained to provide evidence of conformity to requirements and of the effective operation of the quality management system. Records shall remain legible, readily identifiable and retrievable." My question is should there be records in place documenting some form of evaluation that any training of operators given is a) understood by the trainees and b) being implemented properly by said trainees? Anyone run into this? Thanks for any input.

I would look further and ask Human Resources about periodic evaluations of employee performance. They might include effectiveness, accuracy, efficiency etc. There may be a program in place that the QM already uses but didn't consider when answering the original question.