jpolley said:
Heres my problem........
My company sells to a distributor who sells to distributor so on and so on until it meets the end user. sometimes i have little knowledge of what is the end process. so in cases like that would i be justified in only providing what i see as potential failures? i understand the importance of the end users functionality process, but in cases when its unknown, i can only provide what is known.?
My company sells to a distributor who sells to distributor so on and so on until it meets the end user. sometimes i have little knowledge of what is the end process. so in cases like that would i be justified in only providing what i see as potential failures? i understand the importance of the end users functionality process, but in cases when its unknown, i can only provide what is known.?
jpolley said:
another concern is how much detail needs to be included. using as an example, a fastener thats cold headed, would i have to go into detail about every possible die break out, upset break out, bad wire, bad wire feed, dimensions, etc. or would what i know from experience? allow me to put down what i think to be potential failures. for example, a carbide hammer insert wont break out for a purchase order of only 10,000pcs. but would i still have to list it as a potential failure even though historically its never happened. just using this as an example of course.