Sidney Vianna, post: 645120, member: 2212"]Not necessarily; this softgrading practice can simply be an attempt to avoid confrontation with the auditees.
ISO_Man, post: 645105, member: 314211"]OFIs never get done
Good day
@ISO_Man
In my professional experience if the "OFIs (or for that matter, corrective actions), don't get done, it is of (should be of) no consequence to the internal auditor.
As you can see, you’ve already received some good council. I would like to remind us of ISO 9001’s stated “purpose” of internal audits…
…to
provide information (9.2.1)
on whether the…management system”
a)conforms to:
1)the organization’s own requirements for its quality management system
2)the requirements of (the governing) international standard(s)
b) is effectively implemented and maintained.
The key point here is
"provide information". Nothing more...nothing less (aside from any internal roles/responsibilities that may be assigned).
My concern and inference from this discussion is that far too often...
1- ...internal auditors are assigned internal roles and responsibility to "fix" the problem...follow up on corrective actions...etc..etc...This puts auditors
in an untenable position.
(Where is top management's role in this? Remember, audit results are to be "reported to relevant management" and are an input into 9.3 Management Review. What's the point of "report" and "input" if Top Management doesn't provide direction, support, and resources?)
2- ...we are not teaching our auditors the interpersonal skills so helpful in making sure they are successful and for ensuring successful audits .
Things to consider.
Hope this helps.
Be well.
