What does "If required by the customer" mean?

J

joe visava

#1
#1
Hi,
I have read some words in IATF16949 of "If required by the customer" so what is its meaning? How can I know in this issue? Is it needed to ask if to the customer?
 
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Marc

Marc

Fully vaccinated are you?
Staff member
Admin
#2
#2
J

joe visava

#3
#3
Thank you very much for your suggestion.
In case, we don't have any supplier manual and specific requirement from customer so is it needed to ask it from him?
 
Marc

Marc

Fully vaccinated are you?
Staff member
Admin
#4
#4
I think it would be very wise to ask and discuss with your customer. Remember, they can be many places such as on a purchase order. Talk with them so that you are sure you know exactly what your customer requirements are.
 
M

Mohammed Gouda

#5
#5
You may initiate a form includes user requirements specifications (URS) which includes all end user requirements which will be assumed to be the real customer compared to the supplied service/equipment.

I think this will enhance your decisions.
 
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