What if your root cause analysis is -- they just didn't do it?"

I

ISO_Man

Involved In Discussions
#1
#1
If you have a situation where a non-conformance is issued and the real root cause is "they just didn't do it" what do you write? Training issue? Insufficient resources? (that would just lead to another non-conformance).
 
Highly Rated Gage Tracking - Learn More
Elsmar Forum Sponsor
Marc

Marc

Fully vaccinated are you?
Staff member
Admin
#2
#2
What is the real reason the employee "...just didn't do it..."?
  • Didn't want to? (Lazyness or in spite)
  • Forgot?
If you ask the employee why s/he didn't follow an established process, what answer does the employee give?

And :
  • Is it only this specific employee?
  • Is this a repetitive problem or a "one time" occurance?
 
Last edited:
Miner

Miner

Forum Moderator
Staff member
Admin
#3
#3
Exactly. Did they forget, got distracted? Is the work area disorganized? Did they come back from break and think they had already done it? Is it too difficult? Do they not understand why they need to do it? etc.?
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
B NADCAP Rejection Response to Root Cause Analysis and Corrective Action. Nonconformance and Corrective Action 1
Q IATF audit - Root Cause Analysis results IATF 16949 - Automotive Quality Systems Standard 5
T Tactics for Root Cause Analysis Problem Solving, Root Cause Fault and Failure Analysis 4
T Root Cause Failure Analysis - Not following Customer packaging Specification Problem Solving, Root Cause Fault and Failure Analysis 9
I Root Cause Analysis as Training ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
F Struggling with a root cause analysis - Customer Returns - Escape issue Problem Solving, Root Cause Fault and Failure Analysis 15
I Root Cause Analysis when someone simply stops performing a task? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
S Root cause analysis - The system of developing a work instruction is not effective Problem Solving, Root Cause Fault and Failure Analysis 1
P Examples of Nonconformance, Corrective Action Requests, and Root Cause Analysis Nonconformance and Corrective Action 2
Q Loss of Personnel - Root Cause Analysis ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Q Risk Tools in ISO 31010 - Root Cause Analysis vs. Cause-and-effect Analysis ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
E Root Cause Analysis - Is Insufficient Understanding an acceptable Root Cause? General Auditing Discussions 9
W Root Cause Analysis Requirements per TS 16949:2009 Problem Solving, Root Cause Fault and Failure Analysis 8
J Required on-site training on writing deviations & root-cause analysis Training - Internal, External, Online and Distance Learning 3
D Root Cause Analysis done on the wrong observation Problem Solving, Root Cause Fault and Failure Analysis 9
I What's special about your RCAs (Root Cause Analysis)? Problem Solving, Root Cause Fault and Failure Analysis 11
K Quality Manual Problem Root Cause Analysis Nonconformance and Corrective Action 8
E Using Facebook to discuss Root Cause Analysis (8D) ! Nonconformance and Corrective Action 3
F Need advise on Root Cause analysis for printing issue Problem Solving, Root Cause Fault and Failure Analysis 3
P Is it necessary to perform Root Cause Analysis for each failed part? Problem Solving, Root Cause Fault and Failure Analysis 16
B Root Cause Analysis and Corrective Action Program for Inventory Inaccuracies Nonconformance and Corrective Action 8
R Root Cause Analysis of Audit Findings - New Quality Manager Quality Manager and Management Related Issues 20
A Recommend good Root Cause Analysis Training Courses in the UK Training - Internal, External, Online and Distance Learning 8
J Nadcap finding Inadequate Procedure and Inadequate Root Cause Analysis Nonconformance and Corrective Action 4
B Root Cause Analysis for Minor Non-Conformities identified in an Audit Nonconformance and Corrective Action 13
S Root Cause Analysis of Motor Performance Failure Manufacturing and Related Processes 5
R Triggering Root Cause Analysis for Hardware Returns Nonconformance and Corrective Action 3
Fender1 Corrective Action and Root Cause Analysis for a Missing Assembly Part ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
D Root Cause Analysis and "Comprehensive List of Causes" Nonconformance and Corrective Action 4
P Which Root Cause Analysis Method is the most Effective? Quality Tools, Improvement and Analysis 16
K Complex Cause Root Cause Analysis Quality Tools, Improvement and Analysis 3
P Smart or Sexy (CAR) - Poor Root Cause Analysis and Poor Effectiveness Check Nonconformance and Corrective Action 8
Moncia How to do a Root Cause Failure Analysis ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 72
R Assembling a Cross Functional Root Cause Analysis Team Problem Solving, Root Cause Fault and Failure Analysis 4
T Lollipop Production Line Problems - Defectives and Root Cause Analysis Reliability Analysis - Predictions, Testing and Standards 6
K Do all Customer Complaints require Root Cause Analysis? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
K Incident Investigation vs. Root Cause Analysis ? What?s the difference? Customer Complaints 16
Anerol C Root Cause Analysis Coding System Nonconformance and Corrective Action 11
J Root Cause Analysis in a ISO 17025 Testing Laboratory ISO 17025 related Discussions 6
M Root Cause Analysis and Personal Blame ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
S Noneffective Root Cause Analysis: 6M Fish-Bone Template Problem Solving, Root Cause Fault and Failure Analysis 1
L Root Cause Analysis Training Training - Internal, External, Online and Distance Learning 12
W What can be Root Cause Analysis Methodology - Heat Treatment of Carbon-based Products Problem Solving, Root Cause Fault and Failure Analysis 5
Z Root Cause Failure Analysis for NADCAP AMS2750D Audit Finding help wanted AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
S Root Cause Analysis & Cause and Effect Diagram Customer Complaints 5
J Root Cause Failure Analysis of a Shipping Error Problem Solving, Root Cause Fault and Failure Analysis 37
S Root Cause Analysis Taxonomy - Categorising the reasons for non-conformances ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
D Do all Non Conformance Reports need a detailed Root Cause Analysis? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 13
D Root Cause Analysis (Medical Devices) - Management Support Quality Manager and Management Related Issues 14
F Root Cause Analysis Problem Case Study for Exercise? Problem Solving, Root Cause Fault and Failure Analysis 10

Similar threads

Top Bottom