What is a Process Approach Audit?

Y

yoosuf

#1
Hi Covers,

Could anybody explain about PROCESS APPROACH AUDIT please.

I do not know exactly that I am posting this thread in the correct place.


Thanks

Yoosuf
 
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Big Jim

Super Moderator
#2
Re: PROCESS APPROACH AUDIT

In earlier days of the ISO 9001 program, audits were performed using a checklist that walked through all of the requirements of ISO 9001. This is referred to as an element based audit as it walks through the elements of the standard.

This approach lead to lots of problems. For one thing, some of the requirements are repeated, at least in part, so you audited some topics more than once.

One of the biggest issues, in my opinion, is that it forced companies and auditors to focus on the minutia, becoming overly detailed, and loosing the bigger picture. The analogy I like is that it forced you to look so hard at the leaves that you forgot that the leaves belonged to a tree and that tree was part of a forest.

Process based audits focus on the basic business processes of the company. Exactly what comprises a process varies from one company to another, but a typical set could be Sales, Planning, Design, Purchasing, Production, Quality, and Management Related.

The company identifies what their processes are and describe them in the description of the interaction of processes that is required to be a part of their quality manual.

An auditor determines what the processes are by finding that description (auditors are not permitted to make up their own). An auditor also determines which elements of ISO 9001 apply to each process. The auditor then creates an audit plan that entails auditing those processes. Instead of using a checklist, he uses an audit working document to record what he finds, good and bad.

I hope this explanation helps.
 
Y

yoosuf

#4
Hi Covers,

Could you please tell me

1. Process approach audit
2. Process approach to auditing

Both are same or different?

Thanks

Yoosuf
 
Last edited by a moderator:
M

mallen92705

#6
A good example of a process audit would be the audit that you would get from your Registrar auditor.

An example of how do perform a process audit on your own would be to take a finished invoice and audit backwards through the processes that went into getting the final product made and invoiced. (I believe this is refered to as a Reverse Audit)

The approach deals less with all the individual steps required per the procedure or work instruction, and more on the end result.

Hope these examples help to shed some light on the topic!
 

somashekar

Staff member
Super Moderator
#8
Hi Covers,

Could you please tell me

1. Process approach audit
2. Process approach to auditing

Both are same or different?

Thanks

Yoosuf
Try to get answers to these in every process area you audit ...
1. Where do you get the products and information for your activity from and why ?
2. Where do you give the products and information after your activity to and why ?
When the answers begin to show you good and logical linkages and use of the product and information is evidenced, you will know a good network of process interaction is effectively happening. During this you will also quickly know of any breaks in the links (and any not made links) and its lack of effectiveness thereoff in the process interactions. You will also see some duplication and non value added activities that can be cleaned up as a part of actions based on audit results. These answers will also make your audit task easy at other linked processes as you know what to enquire and look for there. If you are not the person auditing those processes, you can share your audit results with the other auditor who visit those processes.
So essentially in a process approach audit, the auditors internal discussions at several times also is an essential element.
 
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