What is a Quality Charter and how does it differ from a Quality Plan?

Elsmar Forum Sponsor

Miner

Forum Moderator
Staff member
Admin
#2
Re: What is a Quality Charter?

Can you put this in context by providing additional information? For example, is this a project charter such as used in Six Sigma?
 
Q

QUALITYTRAINER

#3
Re: What is a Quality Charter?

I'm in a small service company and I am designing and implementing a quality management system for them that is ISO 9001 compliant. One of the things that management has asked me for (in addition to a quality plan and a roadmap for this effort) is for me to develop a Quality Charter. What they may be asking for is to define where the organization is going (relative to its quality efforts).

I may have just answered my question. What they may be asking for is an organizational wide quality program description for the masses in order that they could understand where we are going.
 

Miner

Forum Moderator
Staff member
Admin
#4
Re: What is a Quality Charter?

There might be some lessons from the project charter concept used in Six Sigma. The project charter is essentially a contract between the project leader and management that exists for the benefit of the project leader.

The essential elements (not in any particular order) are:
  • A statement of the problem to be solved
  • The metric by which the problem has been measured and by how success will be measured.
  • The team responsible for the project
  • High level timing (e.g., for each phase of the project)
  • Potential project risks
  • Scope (what's in scope, whats out of scope)
  • Business benefits, customer benefits

These are fairly generic, so should be applicable to your situation.

I mentioned previously that this is for the benefit of the project leader. The charter helps you to manage expectations and to guard against scope creep.
 

Marc

Fully vaccinated are you?
Staff member
Admin
#5
Re: What is a Quality Charter?

... One of the things that management has asked me for (in addition to a quality plan and a roadmap for this effort) is for me to develop a Quality Charter. ....
Have you discussed what management expects? I do not remember having seen the term "quality charter" and I'm curious where they got the term and their expectations.
 
Thread starter Similar threads Forum Replies Date
J Quality Engineering Long Term Career Advice Career and Occupation Discussions 3
M Quality Management-ISO 9001:2015 General Auditing Discussions 1
M UDI barcode quality EU Medical Device Regulations 3
H Quality planning sign-off in AIAG APQP Manual IATF 16949 - Automotive Quality Systems Standard 0
S Creating a Quality culture! AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
M Root cause for lack of quality objectives for HSE Dept. ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 26
V Quality Manager Reporting US Food and Drug Administration (FDA) 0
Q BMW Supplied Parts Quality Management -> Is there any new supplier quality manual? Customer and Company Specific Requirements 0
J COST OF POOR QUALITY IATF 16949 - Automotive Quality Systems Standard 5
Beth Savage Quality Solutions Sales Representative--Dayton, OH Job Openings, Consulting and Employment Opportunities 0
ernieto Outsourced Processes Quality Agreements ISO 13485:2016 - Medical Device Quality Management Systems 4
J ISO 17020 Quality Manual Other ISO and International Standards and European Regulations 1
M Resume Review Request - Quality Assurance Career and Occupation Discussions 11
E History of quality Book, Video, Blog and Web Site Reviews and Recommendations 7
Q How to classify several systems for Quality Reliability Analysis - Predictions, Testing and Standards 10
PQ Systems Preparing for Your Quality Meeting Using SQCpack Software 0
PQ Systems Defining Quality with Specifications Using SQCpack Software 0
PQ Systems Data Security in the Quality Industry Using GAGEpack Software 0
M Who should quality representative report to? ISO 13485:2016 - Medical Device Quality Management Systems 5
Tagin Using a meme generator to poke fun at quality Funny Stuff - Jokes and Humour 2
N Quality Inspection Quality Tools, Improvement and Analysis 10
O Quality Management System Implementation framework and Gap analysis checklist Manufacturing and Related Processes 7
R Statistical Methods for comparing test and reference product equivalence for quality attributes US Food and Drug Administration (FDA) 3
T Quality Management System Q1 and Q2 Interpretations Misc. Quality Assurance and Business Systems Related Topics 0
Sidney Vianna Informational ISO/CD 7101 Health Care Quality Management System Standard Hospitals, Clinics & other Health Care Providers 0
K MHLW MO169 2021 Japan Ministerial Ordinance on Standards for Manufacturing Control and Quality Control for Medical Devices and In-Vitro Diagnostics Japan Medical Device Regulations 2
Nihls Quality Control (stability) Chart for CMM's - How the control limits are to be calculated Capability, Accuracy and Stability - Processes, Machines, etc. 2
M How to manage Sop's & other quality documents after business transfer Document Control Systems, Procedures, Forms and Templates 3
F So my quality management position is being marginalized by my job. Quality Manager and Management Related Issues 10
P Does FDA require certification for quality system internal audit for auditor? Qualification and Validation (including 21 CFR Part 11) 1
R Quality adjusting inventory in ERP system AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 14
T Add checking aid to quality systems Manufacturing and Related Processes 2
A Quality's Authority - Company Moving In ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
S ISO9001 QMS: Quality Manual Examples & Templates ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
M Quality Manager - Aerospace/Defense Job Openings, Consulting and Employment Opportunities 1
U Need Help With API Q2 Quality Manual Oil and Gas Industry Standards and Regulations 8
Evelyn7E Quality is everybody's responsibility Philosophy, Gurus, Innovation and Evolution 29
F Quality Control in Electrical Calibration ISO 17025 related Discussions 0
Q Product Quality vs Product Defects Manufacturing and Related Processes 4
A Final quality control corrective actions ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
D Question on Supplier Quality (SCAR) ISO 13485:2016 - Medical Device Quality Management Systems 6
S Recommended software to send Quality scorecards to suppliers (external providers) Supplier Quality Assurance and other Supplier Issues 3
G How to implement H&S and Quality Control Requirements in Contract for Potential Supplier? Contract Review Process 6
O What skills are most important for a new Quality Manager Career and Occupation Discussions 27
MSeibert47 Daily Quality Topics - Need Ideas Please! Food Safety - ISO 22000, HACCP (21 CFR 120) 18
P Quality and Regulatory organizational structure Consultants and Consulting 2
P Examples of quality plans in IEC 62304 US Food and Drug Administration (FDA) 2
bobdoering Most typical universal Quality System Funny Stuff - Jokes and Humour 8
F Need Quality Manager advice. Quality Manager and Management Related Issues 6
Sidney Vianna ISO 9001 News ISO 9001 Quality Check - spinning facts in LinkedIn ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6

Similar threads

Top Bottom