Since your auditor is happy with your quality policy and has no requirements for any measureables or objectives, there isn't anything I can say.
Please share your quality policy here and some folks will comment on it.
Please share your quality policy here and some folks will comment on it.
We (Company Name) are a manufacturer of component parts for the aerospace industry. The overall goal of our quality policy is to provide our customers with high quality parts precisely when they need them. We strive to solve our customer’s problems.
The values expressed below are those values which we believe will support us in reaching our organizational objectives. We believe our organization will reach its goals through…
Employee Ownership
o Empowered employees will develop the necessary skills and knowledge to support our organization’s objectives.
Employee Communication
o Frequent communication leads to greater organizational knowledge and an increased capacity to solve complex problems.
Supplier Development
o Supplier relationships that support our organization’s objectives are critical to our success, and such relationships should be developed and rewarded.
Quality Equipment
o Using and maintaining high quality equipment allows us to produce high quality products.
Measurement and Analysis
o A quantitative approach to measuring processes eliminates ambiguity when improving processes.
Awareness of Risk
o The awareness and mitigation of risks associated with processes or products ensure that our customers receive the right products at the right time.
The established Quality Management System is the tool that will help us achieve our goals. Management remains committed to continually improving the Quality Management System so that it represents our organization’s values and supports our objectives. Through the established Quality Management System, we will meet our objectives and remain compliant with external requirements.
Feel free to tear it apart.
One thing I am concerned with is its length. If this is something needs to be communicated and understood throughout the organization then I would think it should be shorter. Also, I am not certain that the inclusion of company values is appropriate in the quality policy.