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What is acceptable quality manual content?
I am writing the transition quality manual and am unsure how much detail to put in here. Is the quality manual just the shalls redressed? Or is it a declaration of how the organization plans on meeting those requirements.
Take this requirement, "5.5.3 Internal communication - Top managament shall ensure that appropriate communication processes are established within the organization and that communication takes place regarding the effectiveness of the" QMS.
Example1 - Top management at XYZ Corp. ensures that appropriate communication processes are established and that communication takes place regarding the effectiveness of its QMS.
Example2 - Top management reports on the effectiveness of the QMS through team briefings, notification boards, and other management led discussions.
We all know that some processes are too varied to detail in a quality manual, so is it better to just say that the organization will do it and let the auditor ask how we do it and show them, or say how it intends to do it more specifically?
What are your thoughts?
I am writing the transition quality manual and am unsure how much detail to put in here. Is the quality manual just the shalls redressed? Or is it a declaration of how the organization plans on meeting those requirements.
Take this requirement, "5.5.3 Internal communication - Top managament shall ensure that appropriate communication processes are established within the organization and that communication takes place regarding the effectiveness of the" QMS.
Example1 - Top management at XYZ Corp. ensures that appropriate communication processes are established and that communication takes place regarding the effectiveness of its QMS.
Example2 - Top management reports on the effectiveness of the QMS through team briefings, notification boards, and other management led discussions.
We all know that some processes are too varied to detail in a quality manual, so is it better to just say that the organization will do it and let the auditor ask how we do it and show them, or say how it intends to do it more specifically?
What are your thoughts?
