Re: Scrf ?
I'll bet your customer knows what it means.
Jim echoes the advice I have been giving for years,
"When in doubt, ask the source!"
That said, many times folks get so used to using an acronym, especially a company-specific one, they no longer know the full phrase which engendered the acronym.
Depending on the Tier 1 OEM and on what your company supplies, two likely candidates for this acronym (given the context) might be
- Service Cancellation Request Form
- Software Change Request Form