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We have a weighing scale in our company that was being used to count devices. This weighing scale was calibrated thru comparison with standard weights. The actual application required the user to configure this scale to convert it's function from weighing to counting. Since the devices naturally have variations on weight, error on the actual counts cropped up. The customers were complaining if there were shortage and the company doesn,t want to have excesses in the shipment either.
Can we correct this problem thru the use of an MSA study? what would be the best study to undertake if we want to have an accurate counting instrument? and how it should be done? Any insight? Thanks.
Can we correct this problem thru the use of an MSA study? what would be the best study to undertake if we want to have an accurate counting instrument? and how it should be done? Any insight? Thanks.