SBS - The best value in QMS software

What is the real purpose of a Certificate of Conformance "C of C"?

  • Thread starter Quality-Misfit - 2008
  • Start date
C

Cam-mando

#51
So you ask for a COC, one arrives with the goods - Now you find some (or all) of the goods are incorrect.
Can you use the COC in your subsequent claim for damages.
Not a chance !
There can be criminal penalties associated with falsification of certifications whereas Failure to comply with a PO is primarily a mater of contractual law.

The additional requirement of certification is akin to swearing in a witness in a court of law. Can they still purger themselves? Sure.

Your point is well taken as to the "real" value of a c of c in terms of reducing the risk of introducing inferior quality processes or components into your product. Most c of c requirements are legal / administrative CYA measures.

The other c of cs that have value IMO are those for special processes where the process is stated, the spec the process was performed to and the key process characteristics are recorded.

These serve the additional function of a "confirmed checklist" of process requirements. Perhaps this falls into your category of those where specifics are "agreed to" as the specifications and processing approvals usually mandate the minum certification requirements.

For example we often subcontract something like stress relieving, cadmium plating, emprittlement relief baking and magnetic particle inspection to a single supplier.

In addition to the results of the MPI testing, a process c of c is required. If the process c of c for example omits the stress relief operation, it could be a typo or it could be that they skipped that operation. In that case we would ask for process records of the stress relief operation and a corrected cert or require that the parts be reprocessed.

It may be the practical benefits all of this is little, but in addition to practicality, most of our customers are what you describe as "ignorant". In highly regulated industries like Aerospace, I don't see the Boeing's and Honeywells of the world changing anytime soon.
 
Elsmar Forum Sponsor
K

KathySmith

#52
The PO list the qty and part number, the customer is quoting our original quote +-5% and after reviewing our raw process data is saying to what we quoted +-%5, we are actually doing +- 10%,

She does not care about high end spec limits, but wants to make sure we do not go below LSL. She also wants to make sure it's detailed what we our actual range of +- 10% in the COC?

But I'm thinking the COC will only say we cert that all material is above LCL and not need to list our actual range?

How to make customer happy?
 

rthompson

Starting to get Involved
#54
A quick question for the group regarding the COC's. What is everyone's thoughts regarding whether or not a COC needs to be signed or is a digital signature sufficient? Since it seems there is not a consensus on the contents of a COC I'm wondering if there is anywhere in a standard where it states that a signature is required. Thanks in advance for your thoughts.
 

Jim Wynne

Staff member
Admin
#55
A quick question for the group regarding the COC's. What is everyone's thoughts regarding whether or not a COC needs to be signed or is a digital signature sufficient? Since it seems there is not a consensus on the contents of a COC I'm wondering if there is anywhere in a standard where it states that a signature is required. Thanks in advance for your thoughts.
If you have customers who require the certs, they're the ones to ask, because there are no general standards or requirements unless by custom in specific markets or industries.
 
G

Geoff Withnell

#56
I am not familar with any "criminal" penalties associated with falsifications of certifications. (I am NOT a lawyer). They are not normally made under oath. They are not made in court. Even if notarized, all the notary does is verify the person signing is in fact that person. Can you give a citation?

There can be criminal penalties associated with falsification of certifications whereas Failure to comply with a PO is primarily a mater of contractual law.

The additional requirement of certification is akin to swearing in a witness in a court of law. Can they still purger themselves? Sure.

Your point is well taken as to the "real" value of a c of c in terms of reducing the risk of introducing inferior quality processes or components into your product. Most c of c requirements are legal / administrative CYA measures.

The other c of cs that have value IMO are those for special processes where the process is stated, the spec the process was performed to and the key process characteristics are recorded.

These serve the additional function of a "confirmed checklist" of process requirements. Perhaps this falls into your category of those where specifics are "agreed to" as the specifications and processing approvals usually mandate the minum certification requirements.

For example we often subcontract something like stress relieving, cadmium plating, emprittlement relief baking and magnetic particle inspection to a single supplier.

In addition to the results of the MPI testing, a process c of c is required. If the process c of c for example omits the stress relief operation, it could be a typo or it could be that they skipped that operation. In that case we would ask for process records of the stress relief operation and a corrected cert or require that the parts be reprocessed.

It may be the practical benefits all of this is little, but in addition to practicality, most of our customers are what you describe as "ignorant". In highly regulated industries like Aerospace, I don't see the Boeing's and Honeywells of the world changing anytime soon.
 

Jim Wynne

Staff member
Admin
#58
I am not familar with any "criminal" penalties associated with falsifications of certifications. (I am NOT a lawyer). They are not normally made under oath. They are not made in court. Even if notarized, all the notary does is verify the person signing is in fact that person. Can you give a citation?
A notarized document usually carries with it an oath on the part of the signers that the contents are "true and accurate" to the best on one's knowledge. If it can be shown that knowingly false representations have been made under oath, a person made be charged with perjury. The forms for notarized documents often contain the wording (for the notary to attest to) "...subscribed and sworn (or affirmed) before me..."
 

John Broomfield

Staff member
Super Moderator
#59
A C of C not being true (that is fraudulent with or without the Notary) is probably more a breach of contract than an act punishable under the criminal law of fraud.

Actual damages from the fraud may be due to the customer and the loss of trust will probably result in the loss of a customer.

Criminal or civil liability can be an issue in alleged frauds. Criminal prosecutors also apply the principle of "caveat emptor" and guard against the criminal law being used to collect debts or to protect the commercial interests of companies and organizations.
 
G

Geoff Withnell

#60
Jim and John,
Per the Uniform Commercial Code, shipping goods in response to a purchase order is certification that the goods so shipped meet the requirements of the PO unless accompanying documents state otherwise. Knowingly doing so meets the requirements for fraud, even without the cofc.
 
Thread starter Similar threads Forum Replies Date
B Calibration in real life ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
qualprod Best approach to get a real value as average? Statistical Analysis Tools, Techniques and SPC 6
S Stability accelerated vs. real-time Other Medical Device Related Standards 3
S Standards for real time stability for medical devices Other Medical Device Related Standards 2
optomist1 DFMEA - Real Life Drama FMEA and Control Plans 25
R Real Example of a currently marketed Procedure Pack CE Marking (Conformité Européene) / CB Scheme 1
M FDA News FDA Safety communication – Interim Results of Duodenoscope Reprocessing Studies Conducted in Real-World Settings Medical Device and FDA Regulations and Standards News 0
A Accelerated aging and real time study EU Medical Device Regulations 2
M Interesting Discussion Surface Cleanliness Real Time Test Tools General Measurement Device and Calibration Topics 2
Q Real Time Electronic SPC/Control Charting Statistical Analysis Tools, Techniques and SPC 4
M Real-time-aging Validation - ISO / ASTM Standard - Class 111 Orthopedic Implant Other Medical Device and Orthopedic Related Topics 1
shimonv Storage Conditions of 5-40 Celsius - Accelerated and real time aging - Dilemma EU Medical Device Regulations 3
P Is ISO 13485 of November 2016 Real? ISO 13485:2016 - Medical Device Quality Management Systems 4
Ninja What is the most useless {real} documented procedure you've seen? Coffee Break and Water Cooler Discussions 4
I How to sample in a real time release process? AQL - Acceptable Quality Level 4
M Is a Real Time Stability Study required to determine Expiration Date? EU Medical Device Regulations 9
O Medical Devices - Legal Manufacturer and Real Manufacturer EU Medical Device Regulations 5
R Self-Certification Is Not a Real Thing - an IAF article Registrars and Notified Bodies 13
L How to represent the ?real? or ?actual? players in organizational chart? Misc. Quality Assurance and Business Systems Related Topics 3
Marc CBS Taps the Real Stephen Colbert as Letterman's Replacement After Work and Weekend Discussion Topics 1
S Stated Accuracy of Portable CMM Arm and Real World Use Inspection, Prints (Drawings), Testing, Sampling and Related Topics 9
T Classification of Real-Time Thermocycler for CE Marking CE Marking (Conformité Européene) / CB Scheme 3
B Permissible Exclusion for Clause 7.5.2 in a Real Estate Company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
R Real World Example of Document Control Failure Needed Document Control Systems, Procedures, Forms and Templates 5
Crusader Real World Continuous Improvement Examples for Accounting Personnel? Quality Tools, Improvement and Analysis 3
B Any swimming tips before I dive into the pond? Real estate development business Document Control Systems, Procedures, Forms and Templates 20
S What is real Innovation? (as described by ISO 9004, 2009 edition) Philosophy, Gurus, Innovation and Evolution 5
Y Advice on this real case on AQL (Acceptable Quality Level)? AQL - Acceptable Quality Level 3
S Pulling Data In Real Time From Excel using Minitab 15 Using Minitab Software 2
Sidney Vianna Mutually Beneficial Supplier Relationships in the real world - GM learned a lesson? Quality Manager and Management Related Issues 1
C Do you implement real SPC not just a paper work? Statistical Analysis Tools, Techniques and SPC 18
D Real Life Testing related to Relevance or Quantification of Test Duration Inspection, Prints (Drawings), Testing, Sampling and Related Topics 2
T Capability Analysis in the Real World Capability, Accuracy and Stability - Processes, Machines, etc. 7
optomist1 Real World SPC Dealing with Outliers Statistical Analysis Tools, Techniques and SPC 22
J Rotating operators through experiencing Inspection - A real eye opener... Training - Internal, External, Online and Distance Learning 6
P DFX & DFLSS (DFSS) Techniques & Processes - Real world example of the usage Six Sigma 1
A SPC Software Packages - Real Time and can link to Databases including Oracle Statistical Analysis Tools, Techniques and SPC 7
M Tracking Materials and Tooling - Evolving to Real Life Misc. Quality Assurance and Business Systems Related Topics 8
R Customer Rquest for Real Ppk? Get Real... APQP and PPAP 2
Marc Green Building: A Real Estate Revolution? University Of Michigan Banks On LEED Sustainability, Green Initiatives and Ecology 1
S Real-Time Production Location Technology Lean in Manufacturing and Service Industries 6
Kales Veggie Shop Floor Real Time SPC Inquiry Statistical Analysis Tools, Techniques and SPC 15
A How do you obtain real Management Commitment Quality Manager and Management Related Issues 18
O Project Documentation Submission Guidelines for Real Estate Construction Document Control Systems, Procedures, Forms and Templates 4
A Auditing sufficiency of documented quality objectives vs the real process Internal Auditing 14
Marc Flying will be a real pain now - New rules keep passengers in seats Travel - Hotels, Motels, Planes and Trains 7
J Online Monitoring of SPC Data and Charts in Real Time Statistical Analysis Tools, Techniques and SPC 12
K Belief To Faith - Great Motivator , A Real Story World News 5
G Try reading this - A real brain teaser Brain Teasers and Puzzles 16
C Shocking But Real Acronyms Coffee Break and Water Cooler Discussions 8

Similar threads

Top Bottom