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I have chosen to be a CEO of an auto parts manufacturing company that is not performing well in several different areas and I am paid to bring the company out of the difficult situation it has landed itself in the past so many years.
Next to poor profitability the point which one can not fail to notice is the sky rocketing cost of quality.
1. High in-house rejections.
2. High customer end rejections.
3. High rework & segregation costs.
4. Poor quality SPMs made in-house; producing highly unstable dimensions, requiring frequent re-setting to fix.. leading to poor productivity.
5. Innumerable customer complaints regarding short supply and poor quality.
I have taken this up as a challenge to get the company in a good shape.. but unfortunately with too many complications..makes me wonder where to start..
Lets say makes me wonder what is the secret of excellent quality in a company??
Next to poor profitability the point which one can not fail to notice is the sky rocketing cost of quality.
1. High in-house rejections.
2. High customer end rejections.
3. High rework & segregation costs.
4. Poor quality SPMs made in-house; producing highly unstable dimensions, requiring frequent re-setting to fix.. leading to poor productivity.
5. Innumerable customer complaints regarding short supply and poor quality.
I have taken this up as a challenge to get the company in a good shape.. but unfortunately with too many complications..makes me wonder where to start..
Lets say makes me wonder what is the secret of excellent quality in a company??
How encouraging that you have presented your question to us.
And that's culture too, I think the most important part.