What KPI's do you use at Shop Floor Level and Team Boards?

amiuda

Involved In Discussions
#1
Hello everybody,

May I ask you what are the KPI´s that your teams are collecting on Line Teambords on shopfloor area?

Are they meaningful for shopfloor employees?

Please share what are the ones in your plant and who´s responsible to gather them daily/weekly/... ?

Thank you in advance,
 
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Bev D

Heretical Statistician
Staff member
Super Moderator
#2
It's really simple: we have those doing the work select their metrics. We make some suggestions by having them visit other teams and their boards. We also have some guidelines such as the metrics must be relevant to the team and their work. (Some my be surprised, but daily production numbers, inventory levels and defects always got on the boards...those doing the work really care about their work)

Some of the things they do:
What got in their way today? This is the source for continual improvement...
How many parts did they make vs the build plan
How do they feel today? This is a fun thing and most teams use little cartoons or stickers...if they're having a bad day it leads to discussions about things they can improve and if they're having a good day it leads to discussions about what ear need to continue doing...it is also a direct measure of Employee engagement and morale

They also use the boards as a visual display of the work: how much is in queue, where is the active work, what work is in trouble.

The employees use a white board and write their own data down on. Daily basis. This data is not collected or entered into any other data bases. If you want to know what is going on in that area you must go to the gemba...higher level metrics that managers directly care about are collected via our ERP and Quality software systems. The link is that the work done at the gemba creates the improvements seen in the higher level metrics.
 

howste

Thaumaturge
Super Moderator
#3
It's really simple: we have those doing the work select their metrics. We make some suggestions by having them visit other teams and their boards. We also have some guidelines such as the metrics must be relevant to the team and their work. (Some my be surprised, but daily production numbers, inventory levels and defects always got on the boards...those doing the work really care about their work)
If the team is customer-focused this works well. If I could add to what you said, I would say that the metrics must also be relevant to the customers of the processes. I have (in a few cases) seen teams select metrics that make their team look good, but don't really help the downstream processes. These don't really help the company improve except maybe in morale...
 

Bev D

Heretical Statistician
Staff member
Super Moderator
#4
you are right of course. any 'piece meal' application of Lean will fail. each element is part of the overall system and must implemented as such
 

Mikishots

Trusted Information Resource
#5
Hello everybody,

May I ask you what are the KPI´s that your teams are collecting on Line Teambords on shopfloor area?

Are they meaningful for shopfloor employees?

Please share what are the ones in your plant and who´s responsible to gather them daily/weekly/... ?

Thank you in advance,
In my workplace, we have many boards, one in each area. Managers do a walk-around every morning, with each board's metrics spoken to by the area's chargehands, takes about 1.5 hours altogether.

Common KPI's:
- Earned hours (targets vs. actuals)
- Hours released
- Held fors (items on hold due to some defined reason)
- Efficiency (earned hours divided by actual hours)
- Chargeability (charged hours divided by worked hours)
- Nonconformances generated in area (targets vs. actuals)
- % On time
- Top three engineering changes being actioned.

As we know, all KPI's are metrics, but not all metrics are KPIs. These are the metrics that tie directly to our quality objectives.
 
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