A
Andrews
This question is for the ISO9001-2000 certified companies
What measurable have you identified for "Control of non-conforming product" process.
What measurable have you identified for "Control of non-conforming product" process.
What measurables have you identified for "Control of non-conforming product"
E
energy
PPM for returns
Some thoughts:
1. Customer returns vs satisfied Customers shipments
2. Internal job problems vs sucessful job completions
Set a goal and monitor the results. Sounds simple. It isn't. IMHO
Some thoughts:
1. Customer returns vs satisfied Customers shipments
2. Internal job problems vs sucessful job completions
Set a goal and monitor the results. Sounds simple. It isn't. IMHO
Douglas E. Purdy
Quite Involved in Discussions
A QS Company's Measurables
Andrews,
The attached table reflects five Key Performance Areas and Performance Measures utilized for a QS Company.
Andrews,
The attached table reflects five Key Performance Areas and Performance Measures utilized for a QS Company.
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