Ava Martin
Starting to get Involved
Hi all,
I would like to ask for an advice, when it comes to the subclause 10.2.
Currently we are maintaining the Correction and Corrective action file for all our NC that we detect in our company. .Each our team is maintaining they own file and the perception of what must be recorded differs. At the same time we have also separate Action tracker for Audit findings and also for actions coming out from the Satisfaction survey.
So when it comes to the CCA file, our teams perception on what issues (NC) must be detected differs. In some teams it is only the leadership and respective ISO coordinators that are maintaining this file and recording only selected NC, in other all team members has the access and are entering every single issue they come accross.
My questions is:
1. How far do we have to go in recording of all issues? Do we have to really track/document/control every single issue detected (even with small severity, that does not need correction) Or is the standard giving us a sort of freedom in this matter? What is the best practice maybe in your organizations?
Thank you a lot for any comments.
Ava
I would like to ask for an advice, when it comes to the subclause 10.2.
Currently we are maintaining the Correction and Corrective action file for all our NC that we detect in our company. .Each our team is maintaining they own file and the perception of what must be recorded differs. At the same time we have also separate Action tracker for Audit findings and also for actions coming out from the Satisfaction survey.
So when it comes to the CCA file, our teams perception on what issues (NC) must be detected differs. In some teams it is only the leadership and respective ISO coordinators that are maintaining this file and recording only selected NC, in other all team members has the access and are entering every single issue they come accross.
My questions is:
1. How far do we have to go in recording of all issues? Do we have to really track/document/control every single issue detected (even with small severity, that does not need correction) Or is the standard giving us a sort of freedom in this matter? What is the best practice maybe in your organizations?
Thank you a lot for any comments.
Ava