9. Performance Evaluation
9.1 Monitoring, measurement, analysis and evaluation
The organization shall determine:
- what needs to be measured and monitored;
- the methods for monitoring, measurement, analysis and evaluation, as applicable, to ensure valid results.
- when the monitoring and measuring shall be performed;
- when the analysis and evaluation of monitoring and measurement results shall be performed.
The organization shall evaluate the XXX performance and the effectiveness of the XXX management system.
Additionally, the organization shall:
- take action when necessary to address adverse trends or results before a nonconformity occurs.
- retain relevant documented information as evidence of the results.