D
D.Salman
Dear all,
What should the QMS auditor do If a major nonconformity is found during the audit?
Many thanks in advance.
What should the QMS auditor do If a major nonconformity is found during the audit?
Many thanks in advance.
Dear all,
What should the QMS auditor do If a major nonconformity is found during the audit?
Many thanks in advance.
Dear all,
What should the QMS auditor do If a major nonconformity is found during the audit?
Many thanks in advance.
Dear all,
What should the QMS auditor do If a major nonconformity is found during the audit?
Many thanks in advance.
Are you sure it's a major? Tell us what you found and why it's a major and we can better help to understand your course of action.
Dear all,
What should the QMS auditor do If a major nonconformity is found during the audit?
Many thanks in advance.
...I have experienced one major nonconformance during an external audit (on the receiving end). First off, I never, EVER, want to experience that again! Secondly, they stopped the audit and contacted their home office for guidance. They were concerned if the audit could proceed beyond that point. Thankfully, we quickly assessed the situation and were able to fix it (correction) and start the process of corrective action during the audit. All of was "forgiven".
...
Maybe the OP is the recipient of the finding and not the issuer.
I have experienced one major nonconformance during an external audit (on the receiving end). First off, I never, EVER, want to experience that again! Secondly, they stopped the audit and contacted their home office for guidance. They were concerned if the audit could proceed beyond that point. Thankfully, we quickly assessed the situation and were able to fix it (correction) and start the process of corrective action during the audit. All of was "forgiven".
From an internal audit perspective, I have stopped a few audits based on major findings. In some cases, the audit resumed the following business day...with a lot of caution and eyes on everything. Either way, I immediately connected with senior leadership in the area, outlined the situation and explained why the audit was being stopped. The details of the stoppages were included in the report, even if it did resume the next day.
There are a lot of things in this post that trouble me. Primarily:
* Stopping an external audit for 1 major? Kind of defeats the purpose.
* Fixing it and forgiving it? VERY wrong.
That CB was not following the rules at all...