B
Our company is ISO 9001:2000 certified. We have a remote work site that due to its size is certified separately from corporate. Both locations are certified under the same registration number, the remote location classified as a subsidiary of corporate. The remote work site also has a very different operation than our corporate location and therefore follows separate procedures from corporate. At our last continuing assessment visit, we received some nonconformities because these discrepancies were not identified anywhere. Per the external auditors suggestion, I recommended to the CEO that we amend our quality manual stating something to the effect that "process procedures unique to a contract / program / department or work-site may exisit, in which case they will supercede the corporate processes." And also there could be a notation on any of the corporate processes where variances occured.
The CEO agrees that we should amend the Quality Manual but wants to require that a Written Waiver with noted review date be issued for any procedures that do not follow those of corporate.
I think his concern is that he doesn't want everybody just doing their own thing, but I don't think we need to go to this extreme. For one thing, its another form / record that has to be maintained.
Does anybody have any suggestions on how they've handled similiar situations where procedures varied across worksites?
Thanks
Barbara
The CEO agrees that we should amend the Quality Manual but wants to require that a Written Waiver with noted review date be issued for any procedures that do not follow those of corporate.
I think his concern is that he doesn't want everybody just doing their own thing, but I don't think we need to go to this extreme. For one thing, its another form / record that has to be maintained.
Does anybody have any suggestions on how they've handled similiar situations where procedures varied across worksites?
Thanks
Barbara