Is this considered as nonconformity? In case which clause violated? 5.1 Management commitment?
That's why I said I would ask to see the company contact and ask that person what was going on. It could be a legitimate event. Unexpected events do happen. Until you have all the facts you can not determine a course of action.
I know some folks here do not particularly like student questions like this for one reason or another, but I personally think they're a good thing. It helps us all think and learn. And when you think about it, all of us, young or old, experienced or not, are still students. We all still have things to learn.
