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What Type of Audit Questions to expect for ISO 9001 - 6.2 Human Resources

G

gbcqc

#11
#11
Cari Spears said:
Yep. We have "personnel" files that are confidential, but HR maintains "training" files that are on our company intranet that anyone can access.

For us, determining training needs, providing that training and evaluating it's effectiveness is the responsibility of the process owners (peoples' bosses) - HR just maintains the records.
Click to expand...

Our HR does the same, they keep one Personnel file on the employee that the (ex. AS9100) auditor has no reason to look at (insurance, 401K, SS#, etc). Then we have the training files that they look at.
 
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Randy

Randy

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#12
#12
What kind of questions? Simple, as a 3rd party CB auditor I ask questions that are relevant and that the person on the other end would be reasonably expected to answer.

Regardless of process or person involved with a process questions need to be relevant and appropriate to the person based upon their roles & responsibilities

So I would ask the same "types" of questions in HR as I would in production with the only difference being, the questions themselves

And as stated I would only be in HR if it were relevant to the audit, the same goes for everywhere else I would go.....

RELEVANT!!!!
 
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