When do 3rd Party audits turn to 2nd party audits?

#1
One if our major automotive customers has requested the name, phone and email of the lead auditor that conducts our TS 16949 audits. The intention from our customer is to develop a "working relationship" with our 3rd party lead auditor.
While our organization has nothing to hide, we feel uncomfortable at the thought of discussions going on between our 3rd party auditors and one of our customers, and wonder in this instance if the 3rd party audit becomes a 2nd party audit. Has anyone else experienced this?
 
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Sidney Vianna

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#2
Since TS certification should be perceived as a confidence boost to your automotive clients, in principle, I don't think it is wrong for a communication to exist between your customer and your registrar, provided you are part of the communication.

Registrar performing TS audits have already to pay attention to the CSR's. So your customer might be trying to emphasize certain requirements. I would also offer that you need to involve the Registrar office in this communication, because it is important for the management of the Registrar to be aware of such discusions, as well.
 
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